Reset Authorizations (RSAA)

Purpose: Use this menu option to reset records in the Credit Card Authorization Transaction table (CCAT00) from a *SENT status to a *RDY status so that they can be resent to the authorization service.

This menu option is useful as a recovery program if an error occurs when transmitting an Authorization to the service bureau or if you responded to an error with a C (to cancel the transmission) and there are stranded records in the Credit Card Authorization Transaction table.

Once the records are reset to a *RDY status, you can use the Reprocess Authorizations Screen (RPAA) to resend all records in the Credit Card Authorization Transaction table that have not been sent and process the authorizations.

Reset Transmission Status Screen

Use this screen to select the authorization service whose records in a *SENT status in the Credit Card Authorization Transaction table you wish to reset to a *RDY status.

To reset the transmission status:

1.

Confirm with the service bureau whether the authorization transmission was received.

• If the service bureau received the authorization transmission, do not reset the transmission status to *RDY; instead, use the Receive/Process Authorizations option in Reprocess Authorizations Screen (RPAA) to receive the authorization response.

• If the service bureau did not receive the authorization transmission, continue to the next step.

2.

At the Reset Transmission Status screen, enter a valid authorization service in the Select authorization service field.

3.

Select OK. The system:

• updates the records in a *SENT status in the Credit Card Authorization Transaction table to a *RDY status.

• returns you to the main menu and displays a message similar to the following: Records for PMT. Transmission may now be resent.

4.

Use the Transmit/Receive/Process Authorizations option in Reprocess Authorizations Screen (RPAA) to resend all records in the Credit Card Authorization Transaction table that have not been sent or received and process the authorizations.

Field

Description

Select authorization service

Select the authorization service whose records in a *SENT status in the Credit Card Authorization Transaction table you wish to reset to a *RDY status.

Required.

RSAA OROMS 17.0 2018 OTN