Order Broker Fulfillment Values

Select Order Broker Fulfillment on the Order Broker Values (K15) screen to display the system control values related to Brokered Backorders for fulfillment assignment.

• Use OROB for Fulfillment Assignment (M31)

• Originating Location to Pass to OROB (M32)

• Order Type for Delivery Orders Originating in OROMS (M33)

Use OROB for Fulfillment Assignment (M31)

Yes/No field: Select this system control value to allow Order Broker to determine the best location (warehouse or store) to fulfill an order even if the item on the order is in stock in Order Management System.

In this situation, orders placed in Order Entry and orders received from the Generic Order Interface (Order API) bypass reservation and the items on the orders are placed on backorder and are sent to Order Broker to determine the fulfilling location for the order lines. See Brokered Backorders for processing details.

Important: If you select this system control value:

• You must also select the Send B/O to OROB (K08) system control value.

• You must unselect the Disallow shopping from same system setting on the Orders tab of the System screen in Order Broker.

• You should not manually update the Bypass reservation flag on an order line or unpredictable results will occur.

• All items are sent to Order Broker for fulfillment assignment, including items that are:

- gift wrapped

- include special handling

- have a future arrival date or are on a future order

- are ineligible based on the trigger rules for the BROKER process in Working with Integration Layer Processes (IJCT)

• The system sends items to Order Broker for fulfillment assignment regardless of the setting of the following system control values:

- Order Broker Due Date Threshold (K11): the system does not send an item to the Order Broker if the item is expected on an open purchase order line for the related warehouse with a due date within the threshold defined in this system control value.

- Order Broker Include Ship Complete Orders (K12): if this system control value is unselected, the system does not send items to the Order Broker that are on an order flagged to ship complete.

- Order Broker Include Coordinate Grouped Orders (K13): if this system control value is unselected, the system does not send items to the Order Broker that are coordinate grouped with other items.

- Order Broker Include Gift Orders (K14): if this system control value is unselected, the system does not send items to the Order Broker that are on a gift order.

Leave this field unselected if you do not wish to use Order Broker for items that are in stock in an Order Management System warehouse; you can still use the standard brokered backorder processing. See Brokered Backorder Processing Overview for more information on the standard brokered backorder process.

Use OROB for Ship for Pickup Fulfillment Assignment (M34)

Code field: Define whether you wish to send ship-for-pickup orders to Order Broker for fulfillment assignment.

NEVER or blank = The system does not send ship-for-pickup orders to Order Broker for fulfillment assignment. The items on a ship-for-pickup order are fulfilled by Order Management System and sent to Order Broker during pick slip generation and drop ship order processing. If an item is on backorder, the system fulfills the item once the item becomes available.

ALWAYS = The system sends ship-for-pickup orders to Order Broker for fulfillment assignment. Order Broker determines the best location to fulfill the order; the location may be a store location (either the store that the customer selected for pickup or a different store location that will ship the items to the store selected for customer pickup), or Order Management System. If Order Broker determines that Order Management System is the best location to fulfill the ship-for-pickup order, the system creates a retail pickup order to fulfill the ship-for-pickup order.

When are ship-for-pickup orders sent to OROB?

The system submits a ship-for-pickup order to Order Broker for fulfillment assignment when the Use OROB for Ship for Pickup Fulfillment Assignment (M34) system control value is set to ALWAYS and the Send B/O to OROB (K08) system control value is selected, and:

• You create an order that contains an eligible item in interactive order entry or through the generic order interface (Order API).

• You run the BROKER periodic function to find eligible items to send to Order Broker.

The system submits a ship-for-pickup order to Order Broker during pick slip generation or drop ship purchase order processing in the following scenarios.

• When the Use OROB for Ship for Pickup Fulfillment Assignment (M34) system control value is set to NEVER, or

• When the Use OROB for Ship for Pickup Fulfillment Assignment (M34) system control value is set to ALWAYS but the Send B/O to OROB (K08) system control value is unselected.

Important: If you set this system control value to ALWAYS:

• You must also select the Send B/O to OROB (K08) system control value.

• You must unselect the Disallow shopping from same system setting on the Orders tab of the System screen in Order Broker.

• You should not manually update the Bypass reservation flag on an order line or unpredictable results will occur.

• All items are sent to Order Broker for fulfillment assignment, including items that are:

- gift wrapped

- include special handling

- have a future arrival date or are on a future order

- are ineligible based on the trigger rules for the BROKER process in Working with Integration Layer Processes (IJCT)

• The system sends items to Order Broker for fulfillment assignment regardless of the setting of the following system control values:

- Order Broker Due Date Threshold (K11): the system does not send an item to the Order Broker if the item is expected on an open purchase order line for the related warehouse with a due date within the threshold defined in this system control value.

- Order Broker Include Ship Complete Orders (K12): if this system control value is unselected, the system does not send items to the Order Broker that are on an order flagged to ship complete.

- Order Broker Include Coordinate Grouped Orders (K13): if this system control value is unselected, the system does not send items to the Order Broker that are coordinate grouped with other items.

- Order Broker Include Gift Orders (K14): if this system control value is unselected, the system does not send items to the Order Broker that are on a gift order.

Order Broker setup: Regardless of when you send ship-for-pickup orders to Order Broker, in order to use ship-for-pickup processing, you must select the Enable Ship For Pickup option on the Organization window in Order Broker. Once you enable ship for pickup, the Ship for Pickup Enabled Date displays on the Organization window.

For more information: See:

• Ship-for-Pickup Orders for more information on processing a ship-for-pickup order.

• Retail Pickup (including Ship-for-Pickup) or Delivery Orders for more information on processing a retail pickup order.

Originating Location to Pass to OROB (M32)

Code field: Enter the originating location code for delivery orders that originated in Order Management System and are sent to Order Broker to determine the fulfilling location.

Note: This system control value is required when the Use OROB for Fulfillment Assignment (M31) system control value is selected.

Important: Do not use IN PROCESS as the originating location code; this location code is used for internal processing by Order Broker.

For more information: See Order Broker Integration for an overview and processing details.

Order Type for Delivery Orders Originating in OROMS (M33)

Code field: Enter the order type code the system assigns to delivery orders that originated in Order Management System that Order Broker determined should be fulfilled by Order Management System.

Note: This system control value is required when the Use OROB for Fulfillment Assignment (M31) system control value is selected.

Order type codes are defined in and validated against the Order Type table; see Working with Order Types (WOTY).

For more information: See Retail Pickup (including Ship-for-Pickup) or Delivery Orders for an overview and processing details.

Order Type for Retail Pickup Orders Originating in OROMS (M35)

Code field: Enter the order type code the system assigns to retail pickup orders that originated in Order Management System as ship-for-pickup orders that Order Broker determined should be fulfilled by Order Management System.

Note: This system control value is required when the Use OROB for Ship for Pickup Fulfillment Assignment (M34) system control value is set to ALWAYS.

Order type codes are defined in and validated against the Order Type table; see Working with Order Types (WOTY).

For more information: See Retail Pickup (including Ship-for-Pickup) or Delivery Orders for an overview and processing details.