Manage Income Audit

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Manage Income Audit

Manage Income Audit allows a property to review and adjust eligible transactions after the business date is rolled via Manage End of Day. An income auditor can access a previous business date to review the charges and make adjustments, if necessary, for guests who are still in-house. The income auditor can then run final reports and close the business date. Once a guest is checked out, the charges cannot be changed by the income auditor.

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FAQs

How do I run Income Audit?

When can I perform Income Audit?

How do I set up Income Audit?

What is a typical Income Audit scenario?

Understanding Income Audit

The Income Audit function displays the current date, time, and any open End of Day property tiles. Each property is represented by a property tile offering the following functions:

Links to Reservations and Post It for review, edits, or postings.
A link to initiate and close the End of Day.

Income Audit - Full Screen

A maximum of five business dates per property can be left open for Income Audit.

Each open business date is indicated by a date tab.
Income Audits must be closed beginning with the oldest date.

Adjusting Reservation Charges

The Reservation link on an Income Audit property tile opens a list of current "In House" reservations. Each listed reservation provides a summary of stay details, rates, and any balances owed.

Select a reservation to open it in Manage Billing where you can post charges or make adjustments to the guest folio.
Select "I Want To...Make a Posting" to post charges or payments to the reservation.
Select Back to return to Income Audit.

Reservation Charges - post charges/make adjustments

Use the Actions link to transfer charges, post adjustments, or split transactions. View Make a Posting

Using Post It

Select Post It to display food and beverage products that can be charged to appropriate rooms and/or other configured payment methods. This function allows the auditor to record charges that are incurred on the End of Day date but cannot be entered prior to running End of Day; for example, charges for additional beverages served at a late night event that ends after running the End of Day.

Select Articles or Transaction Codes to charge from the Post It listings.
Select a room number for billing or other configured payment method.
Select Close to return to Income Audit.

Income Audit - Post It

Running Manage Income Audit

Manage Income Audit begins by selecting Manage on an Income Audit property tile. The Income Audit begins at the Run Additional Procedures step of End of Day.

Income Audit - Continue eod

The End of Day routine runs through additional procedures and generates Reports that you can print and review before completing the End of Day.