Connected Profiles
The Connected Profiles jump on the Reservation screen holds the guest's profile information, along with associated profiles (such as Company, Travel Agent, Group) and
accompanying guest profiles linked to the reservation.
An accompanying guest is one who occupies a room with another guest, but who does not require a separate folio. If the guests require separate folios while occupying the same room, use the Shares option instead (select the Shares jump from the Reservation screen).
Identifying accompanying guests on the Accompanying Profiles page of the Connected Profiles jump ensures that you can locate that guest if, for example, he or she receives a courier service delivery, a fax, or a phone call to the property's general phone number. Although they are not the reservation holder, a search for an accompanying guest returns the reservation record with the accompanying indicator and highlighted text.
![Connected Profiles - Accompanying Guest and Associated Profiles Indicators in Search Results record](connectedprofilesindicators-searchresultsrecord.png)
This jump consists of 3 pages (select the appropriate bar to open the page):
Guest Profile - This is the reservation holder, also shown in the reservation's Primary Details. You can edit this information, open the full profile, or select another profile to make that profile the reservation holder. The Guest Profile section displays the information pulled directly from the guest's profile into the reservation. You can add and modify this information using the Edit Profile link or Full Profile link.
Information added or modified here also changes that information in the guest's profile.
Select Another Profile - You can change the guest on this reservation to another guest by selecting a different profile. All other information in the reservation, including the associated and accompanying profiles, remains.
- Associated Profiles - You can link a Company, Travel Agent, Group, or Source profile and their Contact profile to a reservation.
- Accompanying Profiles - If another guest is occupying a room with the reservation guest, but does not require a separate billing folio, you can attach that guest's profile as an Accompanying guest. Although this guest is not the reservation holder, a search for an accompanying guest returns the reservation record with the accompanying indicator and highlighted text.
How Do I . . .
View other Profiles attached to a Reservation?
Link another Profile to a Reservation?
FAQs
What is the difference between an accompanying guest and a sharing guest?
Can I change the name (primary profile) on a reservation?
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