Profile Super Search (Main Search)

Application > Client Relations Section > Profiles > Profile Super Search (Main Search)

OPERA has incorporated an intuitive Super Search engine to retrieve guest profiles. This main search field uses simple trigger words (such as Smith or Naples) and numbers (such as 2225551212 or 1011) that are relevant to a profile, and then displays the search results in Text or Table view, in alphabetical order. The more unique to the profile the search criteria are (such as the Client ID number), the more focused the results. Separate search criteria with single spaces. (Please see the "Profile Super Search Criteria List" below for more search attributes.)

This feature also serves as an entryway for accessing or modifying existing guest profiles, taking actions from the screen (such as sending a quick email, or adding information) and accessing profile indicators (such as Preferences, Memberships, Notes). A button below the search field labeled "I want to..." reveals a menu with choices for creating a new profile for any profile type.

Profile Super Search

Note: By default, the Profile Super Search (Main Search) performs its search on all properties to which the user has access. To filter results by a Property, add the Property's Code to your search criteria, separated by single space.

Profile Super Search Criteria List

The following are profile attributes whose values can be used in the Profile Super Search as criteria. Separate multiple keywords with a single space (such as L Moore Naples). Partial words or numbers are also accepted (such as @yahoo). Use two-digit format for dates (such as MM/DD/YY or MM-DD-YY).

Searches are not case sensitive. The more complete the information and the more criteria you enter, the more refined your search results will be.

Account ID, Client ID, Corporate ID	Email Address	Phone Number
Address, City, and/or State	IATA / Corporation Number	Postal (Zip) Code
Alternate Name	Keyword	Property Code
City	Membership Number	Chain Code
Communication (i.e. phone, email, web)	Name	State
Corporation Number / IATA	Nickname	URL (web address)
Country

Profile Search Examples

(Searches are not case sensitive. The more complete the information and the more criteria you enter, the more refined your search results will be.)

Last name, or the first part of last name (e.g., Slater or Sl to find Slater)
Phone number or the first part of the phone number, digits only (e.g., 22255 to find a profile with the phone number 222-555-1212). For profiles that use prefix digits, start with those first (e.g. 122255 to find a profile with the phone number +1-222-555-1212)
Company name or first part of company name (e.g., MICROS or MIC to find MICROS)
First and last name or first part of first and/or last name (e.g., Todd Slater or t Slater or t sl to find Todd Slater)
City or first part of city (e.g., Cincinnati or Cin to find a profile having a Cincinnati address)
First name and/or last name and city (e.g., slater haycreek or slater hay to find Slater with a Haycreek city address)
Add a Property Code filter to the search (e.g., t sl OPERA to find Todd Slater profile in the OPERA property)

Wildcards, most special characters, commas, and hyphens (if used other than in dates) are not interpreted in the Super Search.

The Super Search looks at the first few digits or letters in a partial search.

For best results, enter numbers without hyphens (i.e. phone numbers use only the digits, such as 2225551212) and separate multiple criteria with single spaces (e.g., L Moore naples). An @ sign can be used at the beginning or within an email address search (e.g., @yahoo.com, or dtaggent@taggent).

Profile Super Search Results Order

Super Search results are based on the criteria entered and then displays the results in Text or Table view in Alphabetical order.