Part C: Using the Inquiry Functions

Chapters in Part C: The following chapters describe the functions you use to investigate a customer's billing account or payment history.

• Chapter 7: Using A/R Inquiry (DARI) presents the screens you use to display specific details of a billing account.

• Chapter 8: Displaying Delinquent Bill To Customers (DDCU) shows you how to obtain an instant on-line listing of customers who are behind on their account payments.