Chapter 134: Working with Email Category (WEMC)

Purpose: Use email categories to group email correspondence for scanning or informational purposes. You can assign an email category to an email at various screens where you work with email correspondence.

Notification category: The system uses the NTF category for any email notification generated by the system. For example, when you use the Generate Backorder Cards (GBOC) menu option, the system assigns an email category of NTF to each backorder notification email generated. The system automatically creates the NTF category the first time that you advance to the Work with Email Category Screen.

Note: The system saves outbound notification emails only if the Write Outbound Email to Email Repository (H99) system control value is set to Y.

For more information: See Email Repository Overview.

In this chapter:

• Work with Email Category Screen

• Create Email Category Screen

• Change Email Category Screen

• Display Email Category Screen

Work with Email Category Screen

How to display this screen: Enter WEMC in the Fast path field at the top of any menu, or select Work with Email Category from a menu.

CSR1229 DISPLAY Work with Email Category 7/15/02 9:46:04 EZK Mail Order Opt Cat Description Type options, press Enter. 2=Change 4=Delete 5=Display CMP COMPLAINT INQ REQUEST FOR INFORMATION NTF OUTBOUND NOTIFICATION RFM REQUEST FOR ORDER MAINTENANCE/CANCEL WMO WHERE'S MY ORDER? F3=Exit F6=Create F12=Cancel F21=Print list

Field	Description
Category	The category that you use to group email correspondence between you and your customers. Alphanumeric, 3 positions; optional.
Description	The description of the category. Alphanumeric, 40 positions; optional.

Option	Procedure
Create an email category	Press F6to advance to the Create Email Category Screen.
Change an email category	Enter 2 next to a category to advance to the Change Email Category Screen.
Delete an email category	Enter 4 next to a category to delete it. Note: The system does not prevent you from deleting a category that is currently assigned to one or more emails.
Display an email category	Enter 5 next to a category to advance to the Display Email Category Screen.

Create Email Category Screen

Purpose: Use this screen to create a new email category.

How to display this screen: Press F6 at the Work with Email Category Screen.

CSR1231 ENTER Create Email Category 7/15/02 9:50:07 EZK Mail Order Email category . . Description. . . . F3=Exit F12=Cancel

Field	Description
Category	The category that you use to group email correspondence between you and your customers. Alphanumeric, 3 positions. Create screen: required. Change screen: display-only.
Description	The description of the category. Alphanumeric, 40 positions; required.

Change Email Category Screen

Purpose: Enter 2 next to a category to advance to this screen. You can change the Description. See Create Email Category Screen for field descriptions.

Display Email Category Screen

Purpose: Enter 5 next to a category to advance to this screen. See Create Email Category Screen for field descriptions. You cannot change any information on this screen.