Order#

The order number and number assigned to the shipping address. A hyphen (-) separates the order and ship-to numbers.

Order number

A unique number to identify an order.

Numeric, 8 positions; display-only, assigned by the system.

Ship-to number

A number to identify the shipping address on the order.

Numeric, 3 positions; display-only, assigned by the system.

Status

The status of the order. Valid values are:

O (or blank) = Open

C = Canceled

H = Held

S = Suspended

X = Closed

Alphanumeric, 1 position; display-only, assigned by the system.

Call tag #

A number assigned by the system to identify the call tag.

Numeric, 7 positions; display-only, assigned by the system.

Sold to (Sold To customer number)

A unique number to identify a customer who places an order, receives a gift order, or requests a catalog. The customer name displays to the right of the customer number.

Numeric, 9 positions; display-only, assigned by the system.

Wgt (Weight)

The combined weight of the items to pick up. The system uses the shipping weight defined for each item in the Item or Item/SKU file. If no weight is defined here, the system uses the Default Weight for Call Tags (D50) system control value.

If you de-select an item, the system subtracts the weight of the item from the total weight.

Numeric, 9 positions with a 3-place decimal; display-only.

Ship to

The name of the customer who received the items on the order.

Alphanumeric, 41 positions; display-only.

Ln # (Line number)

The order line number of the item.

Numeric, 3 positions; optional.

Sts (Status)

The status of the item. Valid values are:

Blank = Open (unshipped)

B = Express bill

C = Canceled

E = Error

H = Held

S = Soldout

X = Shipped; only items with this status are eligible to be picked up.

Alphanumeric, 1 position; optional, updated by the system.

Item

A code for a unit of inventory.

Note: You can type an item alias if the customer ordered using an alias and the Display Item Alias (D56) system control value is set to Y.

Alphanumeric, 12 positions; optional.

SKU

The unique style of the item, such as its color and size.

Alphanumeric, one 14-position field (full SKU) or 3 4-position fields (split SKU); display-only.

Shp (Shipped)

The quantity shipped of the item. You cannot pick up a quantity greater than this value minus any previously returned quantity.

Numeric, 5 positions; display-only.

Rtn (Returned)

The quantity of this item already returned.

Numeric, 5 positions; display-only.

Pickup

The quantity of the item to pick up.

This field defaults to the number of units available to pick up; however, you can override this value.

Numeric, 5 positions; required.

Rsn (Return reason code)

A code that represents the reason why the customer is returning the item.

If the Require Return Reason Code for all Call Tags (G67) system control value is set to Y, the system requires you to define a call tag reason code when you create a call tag. If you do not define a return reason code, an error message displays:

Return Reason not Entered.

Return reason codes are defined in and validated against the Return Reason Codes file; see Establishing Return Reason Codes (WRTR).

Numeric, 3 positions; required.

Status (Unlabeled field to the right of the Rsn field)

This field indicates whether to print a call tag for the item.

Valid values include:

Selected: A call tag will print for this item when you process call tags.

Blank: The item has not been selected for a call tag or was changed from selected to de-selected, using option 6.

Alphanumeric, 10 positions; display-only, updated by the system.

Name

5 fields are available for the customer's full name:

Prefix

A title that belongs before the customer's name (such as "Mrs." or "Dr."). The prefix prints on labels, reports, etc.

If the Validate Prefix (I27) system control value is set to Y, your entry is validated against the Prefix file; see Working with Prefix Codes (WPFX).

Alphanumeric, 3 positions; optional.

First Name

The customer's first name.

Alphanumeric, 15 positions; optional.

Initial

The initial of the customer's middle name.

Alphanumeric, 1 position; optional.

Last Name

The customer's last name.

Alphanumeric, 25 positions; required if Company name is blank.

Suffix

An addition to the customer's full name, such as ("M.D.", "Fr.", or "III").

Alphanumeric, 3 positions, optional.

Address

The address where the item should be picked up. If this is a P.O. box, type this as P.O. Box XXX.

Alphanumeric, 32 positions; required.

Apt (Apartment)

The number of the apartment or suite where the item should be picked up, such as APT 4 or STE 10A.

Alphanumeric, 10 positions; optional.

Address lines 2-4

Three more fields for the full address or instructions for the shipper.

Alphanumeric, 30 positions each field; optional.

Postal code

The postal code or zip code associated with the address. The system calls a user-defined program to validate postal code formats outside the CWDirect environment if you set the External Postal Code Validation (E62) system control value to Y.

Alphanumeric, 10 positions; required.

City

The city where the customer lives, or receives mail or shipments.

Alphanumeric, 25 positions; required.

St (State code)

The code for the state or province where the customer lives, or receives mail or shipments. See Setting Up the Country File (WCTY).

Alphanumeric, 2 positions; required.

Country

The code for the country.

Country codes are defined in and validated against the Country file. See Setting Up the Country File (WCTY).

Alphanumeric, 3 positions; required.

Delivery code

This code identifies the address as a business (B) or residential (R) address.

This code determines the shipping charge for shippers who use different shipping rate tables when shipping to an office or home (such as U.P.S.).

Alphanumeric, 1 position; required.