Setting Up the Country File (WCTY)
Purpose: Setting up the country file consists of creating identifying codes for each country where your customers or vendors reside. You can also create information related to a country, such as:
• any duty rates that apply to shipments to the country
• the telephone number formats for each country
• valid states for each country, and whether they are subject to VAT
• a default VAT or tax rate for the country
In this topic:
• Work with Telephone Number Format Screen
• Telephone Number Format Examples
• Validation For Phone Numbers
• Telephone Number Layout Screen (Create Mode)
• Telephone Number Layout Screen (Change Mode)
• Telephone Number Layout Screen (Display Mode)
• Revising Telephone Number Formats
How to display this screen: Enter WCTY in the Fast path field at the top of any menu or select Work with Countries from a menu.
MSR0021 DISPLAY Work with Countries 3/03/04 14:31:39 KAB Co.
Require Country ISO Opt Country Description State Prefix Code
Type options, press Enter. 2=Change 4=Delete 5=Display 6=Duty Rates 7=Phone Format 8=States 98=User Field
AUS AUSTRALIA N 0 AUS BEL BELGIUM N 0 BEL CAN CANADA Y 0 CAN DNK DENMARK N 0 DNK ESP SPAIN N 0 ESP FRN FRANCE N 11 FRA GRM GERMANY N 0 DEU JAP JAPAN N 81 USA UNITED STATES Y 14 USA +
F3=Exit F6=Create F12=Cancel F21=Print list F24=Select company |
Field |
Description |
Country |
A code representing a country. Alphanumeric, 3 positions; optional. |
Description |
The name of the country. Alphanumeric, 30 positions; optional. |
Require state |
This field controls whether a state is required in Order Entry, Customer Maintenance, and when setting up item restrictions by country/state. See Merchandising Entering Additional Item Information, for more information on item country/state restrictions. Valid values are: Y = A state code is required. N = A state code is not required. Alphanumeric, 1 position; optional. |
Country prefix |
The country's international telephone prefix. Numeric, 3 positions; optional. |
ISO code |
A code representing the international standard code used to identify a country. Alphanumeric, 3 positions; optional. |
Screen Option |
Procedure |
Create a country code |
Press F6 to display the Create Country Screen. |
Change a country code |
Enter 2 next to a country code to display the Change Country Screen. |
Delete a country code |
Enter 4 next to a country. |
Display a country code |
Enter 5 next to a country code to advance to Display Country Screen. |
Work with duty rates for a country |
Enter 6 next to a country code to display the Work with Duty Rates Screen. |
Work with telephone number formats for a country |
Enter 7 next to a country code to display the Work with Telephone Number Format Screen. |
Work with state codes for a country |
Enter 8 next to a country code to display the Work with States Screen. |
Work with user defined fields |
Enter 98 next to a country code to advance to the Work with User Fields Screen. |
Purpose: Use this screen to create a country code.
How to display this screen: Press F6 at the Work with Countries Screen.
MSR0023 ENTER Create Country 3/03/04 14:41:20 KAB Co.
Country . . . . . . . .
Description . . . . . . Require state? . . . . . Phone Country Code . . . VAT percent . . . . . . ISO Code . . . . . . . .
F3=Exit F12=Cancel |
Field |
Description |
Country |
A code to identify a country. Invoice currency: If you want the system to record the currency rate in effect for orders at the time they are billed in the Invoice Currency file, the country code must match a code defined in the Currency file. You must also have the Track Invoice Currency (D68) field in the System Control file set to Y. Note: This is a separate type of tracking than that related to multi-currency by offer. See Installation Setting Up Order Entry Values for more information on defining Order Entry values. Alphanumeric, 3 position. Create screen: required. Change screen: display-only. |
Description |
A description of the country. This is the description that prints on pick slips, for example. Alphanumeric, 30 positions; required. |
This field controls whether a state code is required in Order Entry, Customer Maintenance, and when setting up item country/state restrictions using the Work with Items menu option. Valid values are: Y = The state code is required. N = The state code is not required. You can define state codes for a country by entering 8 next to a country at the Work with Countries Screen. See Create State Screen. Even if a country does not require state codes, you should create one state record for the country with the state code of **. Then, when you create SCF's and postal codes for the country, you always enter ** as the state code. See Fulfillment Working with SCF/Ship Via Values (WSHV),for more information on working with SCF's. If a country does not require state codes, you can set up item country/state restrictions for the entire country. Item country restrictions prevent you from entering an order for items which cannot be shipped to this country. See Merchandising Entering Additional Item Information. Alphanumeric, 1 position; required. |
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Phone country code |
A valid international telephone prefix for the country. You can define a telephone number format for a country by entering 7 next to next to a country at the Work with Countries Screen. See Telephone Number Layout Screen (Create Mode). Numeric, 3 positions; optional. |
The default VAT or tax percentage for the country. The system uses this value in two different ways, depending on how the Tax Included in Price (E70) field in the System Control file is set: If this system control value is set to Y this means that you charge the tax-inclusive price for items you ship to certain states or provinces; instead of including an amount in the Tax bucket on the order, the tax is “hidden” in the item price. To determine the hidden tax amount, the system first checks the SKU record to determine if there is a unique hidden tax amount or percentage defined for the item; if there is no hidden tax information for the item, the system uses the VAT percentage defined for the country where you are shipping the order. If there is no VAT percentage for the customer's country, and if there is no hidden tax information for the SKU, no hidden tax will be charged. Only shipments to states flagged as subject to VAT (the VAT exempt flag is set to N) use tax-inclusive pricing and hidden tax. See Work with States Screen. The system never checks the VAT percentage for orders subject to regular taxing rather than VAT; instead, the system first checks the customer's postal code record, then the customer's SCF, for the tax rate on the order. |
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If this system control value is set to N or blank, this means that any tax on the order is included in the Tax bucket and you never charge a tax-inclusive price or hidden tax. Determining the tax percentage: • If the country’s VAT percent is zero: Use the tax rate specified for the postal code of the shipping address. If there is no tax rate at the postal code level, then use the tax rate for the SCF. In this case, the hierarchy is the same regardless of whether the state is VAT-exempt. • If the country’s VAT percent is not zero: • If the state is VAT-exempt: No tax is calculated, regardless of whether tax rates are specified for the zip code or the SCF. • If the state is not VAT-exempt: Use the VAT percent for the country to calculate tax. Numeric, 6 positions; optional. |
ISO code |
A code representing the international standard code used to identify a country. If you are Using the QAS Address Interface the system sends the ISO country code instead of the country code as part of the address sent to the QAS address management system for standardization. See Country ISO Codes for a list of country ISO codes supplied by QAS. Alphanumeric, 3 positions; optional. |
To change a country: Enter 2 next to a country code to advance to the Change Country screen. See Create Country Screen for field descriptions. You can change any information except the country code.
To display a country: Enter 5 next to a country to advance to the Display Country screen. You cannot change any information on this screen. See Create Country Screen for field descriptions.
Purpose: Use this screen to define duty rates for international orders. The system consults these rates to determine whether to add duty to orders you are shipping to this country.
Overview: Duty is a tax you can add to orders you are shipping to customers in certain countries. The system performs the following checks to determine whether to charge duty for an item in Order Entry:
• Is the shipper exempt from duty? If the Exempt duty charges field for the shipper on the order header is set to Y or is blank, the system will not add any duty to the order. This field must be set to N for the system to evaluate the order for duty charges.
• Does the item's harmonize code match a duty rate defined for the country? The system compares the harmonize code defined for the item or SKU with the harmonize codes associated with the duty rates. If it finds a match in harmonize code, the system computes duty for the item and adds this charge to the order. Two blank records are a match; that is, if both the item's and the duty rate's harmonize codes are blank, the system will add the duty to the order. You can define harmonize codes for items through Performing Initial Item Entry (MITM) or Updating Harmonize Codes (UPHC).
If you use Vertex and want to pass the duty information, you must create a product table record for duty. See your Vertex documentation for more information.
Reviewing duty charges: Duty appears on the order totals in the Handling bucket, but appears separately on the Display Order Detail Screen (Reviewing Order Line Detail) in Order Inquiry and the Work with Order Line Screen (Changing/Adding an Item) in Order Entry and Order Maintenance. The system writes an order line message when an item has a duty charge. You can also review duty charges on an invoice at the Invoice Detail Charges screen, available by pressing F14 in Order Inquiry and advancing to the invoice detail level.
Note: Duty will not appear on your pick slip without customization. Contact your MICROS representative for more information.
General ledger updates for duty: See Accounts Payable Working with Divisions (WDIV) for information on defining general ledger numbers for duty charges and returns in the Division file.
Sample screen: Use the Work with Duty Rates screen to create, change, delete or display duty rates for a country.
How to display this screen: Enter 6 next to a country at the Work with Countries Screen.
MSR0794 DISPLAY Work with Duty Rates 4/08/97 10:01:48 The Mail Order Company
Harmonize Duty Duty Opt Cntry Description Code Amount Prcnt
Type options, press Enter. 2=Change 4=Delete 5=Display
CAN CANADA R123455678 1.00 .00 CAN CANADA NR23456789 .00 3.00 CAN CANADA DU98765432 4.00 .00 CAN CANADA .00 1.00
F3=Exit F6=Create F12=Cancel F21=Print list |
Field |
Description |
Cntry (Country) |
The code representing the country where the duty rates apply. Alphanumeric, 3 positions; display-only. |
Description |
The description associated with the country code. Alphanumeric, 25 positions; display-only. |
Harmonize code |
The code that associates an item with a duty rate. The system applies duty to an order if the ship-to address is in this country, and if the harmonize code defined for the item or SKU matches a harmonize code defined for a duty rate. If both the item's and the duty rate's harmonize codes are blank, the system considers this a match, and applies the duty rate. You can define harmonize codes for items through Performing Initial Item Entry (MITM) or Updating Harmonize Codes (UPHC). Alphanumeric, 16 positions; optional. |
Duty amount |
The amount of duty to add to the order for the item. The system multiplies this amount by the unit quantity. You can define either a duty amount or a percentage. Numeric, 11 positions with a 2-place decimal; display-only. |
Duty prcnt (Duty percentage) |
The percentage of duty to add to the order for the item. The system adds the percentage of the extended price for the item line. Numeric, 5 positions with a 2-place decimal; display-only. |
Screen Option |
Procedure |
Change a duty rate |
Enter 2 next to a duty rate to advance to the Change Duty Rates Screen. |
Delete a duty rate |
Enter 4 next to a duty rate. |
Display a duty rate |
Enter 5 next to a duty rate to advance to the Display Duty Rates Screen. |
Create a duty rate |
Press F6 to create a new duty rate. See Create Duty Rates Screen. |
Purpose: Use this screen to create a duty rate.
How to display this screen: Press F6 at the Work with Duty Rates Screen.
MSR0796 ENTER Create Duty Rates 4/08/97 10:07:56 The Mail Order Company
Country . . . : CAN Harmonize Code Duty Percent . Duty Amount . .
F3=Exit F12=Cancel |
Field |
Description |
Country |
The code representing the country where the duty rates apply. Alphanumeric, 3 positions; display-only. |
Harmonize code |
The code that associates an item with a duty rate. The system applies duty to an order if the ship-to address is in this country, and if the harmonize code defined for the item or SKU matches a harmonize code defined for a duty rate. If both the item's and the duty rate's harmonize codes are blank, the system considers this a match, and applies the duty rate; for this reason, a blank harmonize code is a valid value. You can define harmonize codes for items through Performing Initial Item Entry (MITM) or Updating Harmonize Codes (UPHC). Alphanumeric, 16 positions. Create screen: required. Change screen: display-only. |
Duty percentage |
The percentage of duty to add to the order for the item. The system adds the percentage of the extended price for the item line. You can define either a duty amount or a percentage. Numeric, 5 positions with a 2-place decimal; required if no duty amount is defined. |
Duty amount |
The amount of duty to add to the order for the item. The system multiplies this amount by the unit quantity. You can define either a duty amount or a percentage. Numeric, 11 positions with a 2-place decimal; required if no duty percentage is defined. |
To change: Enter 2 next to a duty rate to advance to the Change Duty Rates screen. You can change only the Duty percent or Duty amount fields on this screen. See Create Duty Rates Screen for field descriptions.
To display: Enter 5 next to a duty rate to advance to the Display Duty Rates screen. You cannot change any information on this screen. See Create Duty Rates Screen for field descriptions.
Work with Telephone Number Format Screen
Purpose: Use this screen to define the format for phone numbers. Telephone number formats are defined by country, but each country can have more than one telephone number format.
When an operator enters a phone number, the system compares the number of numeric characters in the phone number with the telephone number formats you have defined. In order to match a format, the phone number must have the same number of numeric positions as a telephone number format. If the system cannot find a match, the phone number does not map to a telephone number format and displays as it was entered by the operator. For this reason, it is useful to consider the different telephone number formats your operators typically use and define a format to cover each.
Telephone Number Format Examples
Example: |
Telephone number format with a numeric length of 7: 1 2 3 - 4 5 6 7 |
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7 position phone number: 4293197 |
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4293197 formats to 429 - 3197 |
Example: |
Telephone number format with a numeric length of 10: ( 1 2 3 ) 4 5 6 - 7 8 9 10 |
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10 position phone number: 5084293197 |
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5084293197 formats to (508) 429 - 3197 |
Example: |
Telephone number format with a numeric length of 11: 1 ( 2 3 4 ) 5 6 7 - 11 10 9 8 |
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11 position phone number: 15084293197 |
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15084293197 formats to 1 (508) 429 - 7913 |
The system calls a user-defined program to validate phone numbers outside the CWDirect environment if you set the External Validation for Phone Number (E64) system control value to Y. The system provides a “hook” to the program when an operator accepts the entries on a screen containing a phone number associated with a country. This program can be used to validate phone number rules for a specific country, for example, if a phone number for a country should only contain 6 numbers and more than 6 numbers are entered, an error message displays. Phone numbers that are not associated with a country, for example, phone numbers in the Bank, Salesman, Warehouse and Ship Via files, are not validated. The program validates phone numbers based on the following parameters:
• Company
• Country
• State
• City
• Phone Number
How to display this screen: Enter 7 next to a country.
MSR0881 DISPLAY Work with Telephone Number Format 4/08/97 10:31:09 The Mail Order Company
Country USA UNITED STATES
Opt Code Format Length 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Type options, press Enter. 2=Change 4=Delete 5=Display
7 1 2 3 - 4 5 6 7 10 ( 1 2 3 ) 4 5 6 - 7 8 9 10
F3=Exit F6=Create F7=Submit Reformat F12=Cancel |
Field |
Description |
Country |
The country code and description associated with the phone format. Country code: Alphanumeric, 3 positions; display-only. Country description: Alphanumeric, 30 positions; display-only. |
Code length |
The number of numeric characters in the phone number. Numeric, 3 positions; optional. |
Format (Telephone number format) |
The telephone number format, illustrated by arranging numbers from 1 to 14 in the same order and position as the numbers in a phone number would display. Enter special characters, such as hyphens or parenthesis, where you would like them to display. Example: The telephone number format used in the United States to represent an area code and a local phone number is: (508) 429-3197 When an operator enters a phone number containing 10 numbers (as in the example), the phone number changes to the format defined for 10 numbers, regardless of how the operator entered it into the system. Alphanumeric, fourteen 2-position fields; display-only. |
Screen Option |
Description |
Change a telephone number format |
Enter 2 next to a telephone number format to advance to the Telephone Number Layout Screen (Change Mode). |
Delete a telephone number format |
Enter 4 next to a telephone number format. |
Display a telephone number format |
Enter 5 next to the telephone number format to advance to the Telephone Number Layout Screen (Display Mode). |
Create a telephone number format |
Press F6. See Telephone Number Layout Screen (Create Mode). |
Map existing phone numbers to the telephone number formats defined. |
Press F7. See Revising Telephone Number Formats. |
Telephone Number Layout Screen (Create Mode)
Purpose: Use this screen to create a telephone number format for a country.
How to display this screen: Press F6 at the Work with Telephone Number Format Screen.
MSR0882 ENTER Telephone Number Layout 4/08/97 10:48:52 CREATE The Mail Order Company
Country USA UNITED STATES
Length 010
Unformatted Telephone Number Positions 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Enter the number of the position above into the correct position below to format the telephone number for the country. You may also enter special characters, such as a dash, comma, etc.
Formatted Telephone Number Positions ( 1 2 3 ) 4 5 6 - 7 8 9 10
F3=Exit F12=Cancel |
Field |
Description |
Country |
The country associated with the telephone number format you are creating. Alphanumeric, 3 positions; display-only. |
The number of numeric characters in the phone number. The maximum number is 14. Numeric, 3 positions. Create screen: required. Change screen: display-only. |
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The order and positions of each of the numbers for a phone number format, including any special characters such as hyphens or parentheses. The first number of the phone number will display where you enter a 1, the second number will display where you enter a 2, etc. Example: Create a United States phone number containing an area code and local phone number as: ( 1 2 3 ) 4 5 6 - 7 8 9 10 A message similar to the following displays if you enter a telephone number format that contains a numeric length already defined for that country:
Telephone Number Format already exists.
Note: If an operator enters a phone number containing a length that has not been defined in a telephone number format, the system will not format the phone number and it will display as it was entered by the operator. Alphanumeric, fourteen 2-position fields; optional. |
Instructions:
1. Enter the numeric length of the telephone number format in the Length field.
2. Enter the telephone number format in the Formatted telephone number positions fields, indicating where each number of the phone number should display. Include any special characters, such as hyphens or parentheses in the format. Use the Unformatted Telephone Number Positions fields as a guideline. See the field descriptions for examples.
Telephone Number Layout Screen (Change Mode)
To change a phone number format: Enter 2 next to a telephone number format to advance to the Telephone Number Layout screen in Change mode. You can change the Formatted telephone number positions fields on this screen only. See Telephone Number Layout Screen (Create Mode) for field descriptions.
Telephone Number Layout Screen (Display Mode)
To display a phone number format: Enter 5 next to a telephone number format to advance to the Telephone Number Layout screen in Display mode. You cannot change any information on this screen. See Telephone Number Layout Screen (Create Mode) for field descriptions.
Revising Telephone Number Formats
Submitting reformat: Press F7 at the Work with Telephone Number Format Screen to submit a batch program. This program revises existing phone numbers to the telephone number formats defined on the screen. You must confirm the submission at the Confirm Accept pop-up window.
A message similar to the following displays informing you the job has been submitted:
Job 234093/KAREN_L/PHN_RFMT submitted to job queue QBATCH in library QGPL.
Only phone numbers containing the same length as a telephone number format will be revises. For example, if a telephone number format with a length of 10 is defined as: ( 1 2 3 ) 4 5 6 - 7 8 9 10, any telephone number with a length of 10 will be revised so that the first 3 positions are in parentheses and a hyphen is between the sixth and seventh numbers.
Purpose: Use this screen to define the state codes for a country. The system prevents you from entering a customer address if the state and country do not match, based on your entries here.
How to display this screen: Enter 8 next to a country at the Work with Countries Screen.
MSR0883 DISPLAY Work with States 4/09/97 9:00:12 The Mail Order Company
Opt Cty State Description VAT Exempt Flag USA
Type options, press Enter. 2=Change 4=Delete
USA AK ALASKA Y USA AL ALABAMA Y USA AR ARKANSAS Y USA AZ ARIZONA Y USA CA CALIFORNIA Y USA CO COLORADO Y USA CT CONNECTICUT Y USA DC WASHINGTON DC Y USA DE DELAWARE Y USA FL FLORIDA Y +
F3=Exit F6=Create F12=Cancel F21=Listing |
Field |
Description |
Cty (Country) |
The country code associated with the states. Alphanumeric, 3 positions; display-only. |
State |
A code that defines a state within a country. Alphanumeric, 2 positions; optional. |
Description |
The name of the state. Alphanumeric, 25 positions; display-only. |
This field controls whether shipments to this state are exempt from VAT, based on the setting of the Tax Included in Price (E70) system control value and whether there is a VAT percent (Value added tax percentage) specified for the country. Difference between VAT and non-VAT tax: When an order is subject to VAT, the system uses the tax-inclusive price for an item and adds a Hidden tax, if applicable, to the order line. If an order is not subject to VAT, the system adds any tax to the order in the Tax bucket, and does not check this field when determining whether to charge tax on an order. |
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Valid values are: Y = Shipments to this state are not subject to VAT. Regular pricing applies, and any tax is added to the Tax bucket on the order. If the Tax Included in Price (E70) system control value is set to Y and there is a VAT percent (Value added tax percentage) defined for the country, there is no tax on orders to this state; otherwise, the system uses the tax rate specified for the postal code of the shipping address, and if there is no tax rate at the postal code level, then it uses the tax rate for the SCF. |
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N (default) = Depending on the setting of the Tax Included in Price (E70) system control value: • If the Tax Included in Price (E70) system control value is set to Y, shipments to this state are subject to VAT. The tax-inclusive price applies, and any applicable tax for an item will appear in the Hidden tax field on the order line. • If the Tax Included in Price (E70) system control value is set to N, regular pricing applies and tax is added to the Tax bucket on the order, and: • If there is a VAT percent (Value added tax percentage) for the country, use this tax percentage; otherwise, • If the VAT percent (Value added tax percentage) for the country is zero, the system checks the postal code first, and then the SCF, to find the appropriate tax rate to apply to the order. This field defaults to N if there is a VAT percent (Value added tax percentage) defined for the country; otherwise, it defaults to Y. Alphanumeric, 1 position; display-only. |
Screen Option |
Description |
Change the description or VAT exempt flag for a state |
Enter 2 next to a state to display the Change State Screen. |
Delete a state |
Enter 4 next to a state. |
Create a state |
Press F6 to display the Create State Screen. |
Purpose: Use this screen to create a state code for a country.
How to display this screen: Press F6 at the Work with States Screen.
MSR0889 ENTER Create State 4/09/97 9:40:16 The Mail Order Company
Country . . . . : USA
State Code . . . . Description . . . VAT exempt flag . Y
F3=Exit F12=Cancel |
Field |
Description |
Country |
The country associated with the state. Alphanumeric, 3 positions; display-only. |
State code |
A code that defines a state within the country. For countries that do not require states, you should create one state record with a state code of **. Then, when you create SCF and postal codes for the country, you assign each to this state code. Alphanumeric, 2 positions. Create screen: required. Change screen: display-only. |
The description of the state you are creating. Alphanumeric, 25 positions; required. |
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VAT exempt flag |
This field controls whether shipments to this state are exempt from VAT, based on the setting of the Tax Included in Price (E70) system control value and whether there is a VAT percent (Value added tax percentage) specified for the country. Difference between VAT and non-VAT tax: When an order is subject to VAT, the system uses the tax-inclusive price for an item and adds a Hidden tax, if applicable, to the order line. If an order is not subject to VAT, the system adds any tax to the order in the Tax bucket, and does not check this field when determining whether to charge tax on an order. |
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Valid values are: Y = Shipments to this state are not subject to VAT. Regular pricing applies, and any tax is added to the Tax bucket on the order. If the Tax Included in Price (E70) system control value is set to Y and there is a VAT percent (Value added tax percentage) defined for the country, there is no tax on orders to this state; otherwise, the system uses the tax rate specified for the postal code of the shipping address, and if there is no tax rate at the postal code level, then it uses the tax rate for the SCF. |
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N (default) = Depending on the setting of the Tax Included in Price (E70) system control value: • If the Tax Included in Price (E70) system control value is set to Y, shipments to this state are subject to VAT. The tax-inclusive price applies, and any applicable tax for an item will appear in the Hidden tax field on the order line. • If the Tax Included in Price (E70) system control value is set to N, regular pricing applies and tax is added to the Tax bucket on the order, and: • If there is a VAT percent (Value added tax percentage) for the country, use this tax percentage; otherwise, • If the VAT percent (Value added tax percentage) for the country is zero, the system checks the postal code first, and then the SCF, to find the appropriate tax rate to apply to the order. This field defaults to N if there is a VAT percent (Value added tax percentage) defined for the country; otherwise, it defaults to Y. Alphanumeric, 1 position; required. |
Note: When you create a state, you must also define an SCF code and postal code for the state or an error message similar to the following displays in Order Entry, Maintenance and Catalog Requests:
Invalid state (FL) for zip. Valid states are: (MA)
See Fulfillment Working with SCF Codes (WSCF) for more information on SCF's, and Setting Up the Postal Code File (WZIP) for more information on postal codes.
To change a state: Enter 2 next to a state to advance to the Change State screen. You can change the Description and VAT exempt flag fields on this screen only. See Create State Screen for field descriptions.
| Setting Up Customer Support Files | Contents | SCVs | Search | Glossary | Reports | Solutions | XML | Index | Setting Up the Postal Code File (WZIP) |
CS02_01 CWDirect 18.0.x 2018 OTN