Edit a Link Route

There are two types of edit that can be made to a link route. These are:

  1. Changes to the link route information: By clicking on the Edit link in the Action column for a link route you can change the following fields:

  2. Description

  3. Custom route?

  4. Custom URL

  5. Closed Message

  6. Closed Message: Emails

  7. Closed Message: Subject

  8. Closed Message: From Name

  9. Closed Message: From Email

    Once you have finished making the required changes to these fields, click on the Update Link Route button to save the changes and return to the Link Router welcome screen. You can also click Cancel to return to the Link Router welcome screen without saving any changes you have made.

  10. Changes to the route listing details for a link route: By clicking on the Description or Name of a link route you can:

  11. Add a new route listing

  12. Add a new Operating Hours set to an existing route listing

  13. Edit the destination phone number for a route listing

  14. Delete a route listing

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