Response for Successful Requests

If the start call request was successfully completed, then a 200 OK response is returned. The response body contains the following entities (JSON object members):

Entity Name

Data Type

String

sessionId

String

Unique ID for the call

Response for Unsuccessful Requests

If the request failed then an HTTP 4XX error status code is returned. The body of the response may provide details of why the request failed. HTTP error status codes specific to failed Call Status requests are as follows:

Error Condition

HTTP Status Code Used

Use of an invalid HTTP method for the action

405 Method Not Allowed

Invalid URI path

404 Not Found

API version (mandatory) is invalid

404 Not Found

Contact ID (mandatory) s invalid

404 Not Found

Call template identified by Contact ID cannot be found

404 Not Found

Visitor phone number (mandatory) is invalid

404 Not Found

Call delay parameter (optional) is invalid

400 Bad request

User extension parameter (optional) is invalid

400 Bad Request

Pre‐call authorization checks fail

403 Forbidden

Start call attempt failed

404 Not Found

A full list of HTTP status codes used by the API can be found in Appendix A: Use of HTTP Status Codes.


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