Bug ID: 30353680
Issue: After switching onboard Oracle Dual Port 10/25GbE Ethernet Controller active_media from SFP28 ports to RJ45 ports, and after issuing a power cycle, both RJ45 ports are not operational and port LEDs are not lit. Oracle ILOM reports two RJ45 ports are active and status is up, but the two port LEDs stay unlit.
The status reported up for two Oracle Dual Port 10/25GbE Ethernet Controller-LOM RJ45 ports, but 10GBASE-T RJ-45 GbE (NET 1 and NET 2) Ethernet port LEDs were unlighted after switching active_media from SFP28 to RJ45 and resetting host.
Affected Hardware: Oracle Server X7-2, Oracle Dual Port 10/25GbE Ethernet Controller
Affected Software: Oracle Server X7-2 Software 3.1.0, Oracle Dual Port 10/25GbE Ethernet Controller-LOM Firmware 214.2.271.5, Oracle Server X7-2 Software 1.4.1, 1.5.0 and 1.6.0, Oracle Dual Port 10/25GbE Ethernet Controller-LOM Firmware 20.08.01.18
Workaround: To ensure that server back panel LEDs light and RJ45 ports are in use, reset the system after switching onboard Oracle Dual Port 10/25GbE Ethernet Controller active_media from SFP28 ports to RJ45 ports.
-> set active_media=RJ45 Set 'active_media' to 'RJ45' The host must be reset or powered off for the new host media to take effect. -> reset /System/ Are you sure you want to reset /System (y/n)? y Performing hard reset on /System
Recovery: If a system already encounters this RJ45 ports-off condition, AC power cycle the server to recover the RJ45 ports. You can unplug and then insert all server power cords while in Standby mode, or run the Oracle ILOM deep_power_cycle command from the Oracle ILOM SP console.
For example, to run the Oracle ILOM deep_power_cycle command, type:
-> stop -f /system
Are you sure you want to immediately stop /System (y/n)? y
Stopping /System immediately
-> ls /System/ power_state
/System
Properties:
power_state = Off
-> set /System/ deep_power_cycle=true
Set 'deep_power_cycle' to 'true' [false]
Connection was aborted.
......
Refer to the server Installation Guide for more information on controlling system power and power cables.