Internet Explorer Compatibility View Settings for Financial Reporting

When running a Financial Reporting report from Smart View, a web control is called that causes this error to display: “The product does not support compatibility view. Contact your system administrator to help configure your settings.

By default, the web control runs in compatibility mode, triggering the compatibility message.

Workarounds:

  • Click to clear the message, and the report preview displays as expected.

  • To avoid the compatibility message, modify the Windows Registry as follows.

    For 32-bit Office:

    In [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION], add the following three DWORD (32-bit) values:

    "EXCEL.EXE"=dword:00008000
    "POWERPNT.EXE"=dword:00008000
    "WINWORD.EXE"=dword:00008000

    For 64-bit Office:

    Add the three DWORD values for Excel, PowerPoint, and Word in [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION].

    The values must match your installed version of Internet Explorer. If you are unsure which entry to use, then use the 32-bit Office values noted above.

    Internet Explorer 8:

    "EXCEL.EXE"=dword:00008000
    "POWERPNT.EXE"=dword:00008000
    "WINWORD.EXE"=dword:00008000

    Internet Explorer 9:

    "EXCEL.EXE"=dword:00009000
    "POWERPNT.EXE"=dword:00009000
    "WINWORD.EXE"=dword:00009000

    Internet Explorer 10:

    "EXCEL.EXE"=dword:00010000
    "POWERPNT.EXE"=dword:00010000
    "WINWORD.EXE"=dword:00010000

    Internet Explorer 11:

    "EXCEL.EXE"=dword:00011000
    "POWERPNT.EXE"=dword:00011000
    "WINWORD.EXE"=dword:00011000