Add an Award

An award is a component that allows you to give a visitor a discount or other benefit.

For our example, we will be providing visitors who satisfy the user group with an automatic discount in their basket.  The award will be connected to the Satisfied connector of the user group.

Select the Awards pane in the left-hand menu.

You will see that awards are grouped by the type of discount they offer.

Select the plus (+) sign next to the type of discount your award will offer.

If necessary, adjust the size of the top half of the right-hand work pane so that you can see the bottom of the user group box.  You will need room under it to place the award.

Select the award you are going to apply and drag it on to the right hand work pane.  Do not lift up the mouse key.

Lift up the mouse key when the award is on the Drop Here box under the Satisfied connection point of the user group.

You will see a box that represents the award appear underneath the user group box and next to the targeted content box.  You will also see the bottom of the right-hand pane fill in with information specific to the award you selected.

Slide the divider pane up so you can see all of the information in the bottom pane.

Fill in the information according to the requirements for your award

Select Save.

You will see a message indicating the award was successfully saved.

Select Activate.

You will see that the active status of the award has gone from Not Active to Active.

Move the divider so that you can see more of the top half of the pane.

You will see that the outline of the box for the award has turned green.  This means the award has been saved, activated, and is ready for use.

At the bottom of the award you will see two rectangular boxes.  These boxes are connectors for additional components in the experience.  If you want an action to occur because a user has qualified for the award, attach the component to the User Qualifies connector.  If you want an action to occur because a user has redeemed an award, attach the component to the User Redeems connector.

See also

Before You Begin

The Example Used

Create an Experience

Add an Email

Add a User Group

Add Targeted Content

Set the Time Frame

Result: The Entire Experience

Optional: Testing the Experience