Assigning Cross Sells and Up Sells

Cross sells and up sells may be assigned to the product.  The cross sells and up sells will be displayed with the product and while the visitor is purchasing the product.  Cross sells and up sells are added on the Merchandising tab.

Select the Merchandising tab.

There are three list boxes on this page: Manual Associations, Products Purchased with, and Products Ensembled with.  You will be working with the first list box, Manual Associations Once the product is active on the site, Products Purchased with and Products Ensembled with will contain lists of the products that were purchased with the new product and/or ensembled with the new product.  Cross sells and up sells may be created using the products in these lists, but for new products the lists are empty.

The process to enter cross sells is the same as the process to enter up sells.  The selection in the Category field indicates whether you are working with cross sells or up sells.  You may need to change this selection if it does not match the relationship you want to work with.  

Select the Category drop-down list.

Select the type of relationship you want applied to the products you will be selecting.

For our example, we will add cross sells.

Select Add Product.  You may select Add Ensemble if you are adding an ensemble instead of a product.

A new window will appear.

This product selection window is used to select the product(s) that should be added as cross sells to your product.

Enter the search criteria you are going to use to locate the product(s) in the text field.

In the Search By drop-down list box, select Style #, Keyword, Product Name, or Category ID to indicate how the search should be performed.

Select Find.

The window will redraw and you will see a list of all of the products that matched your search criteria.

Each product in the list has a select box to the right of it.  Selecting this box will add the product as a cross sell to your product.

Select the Select checkbox for the product(s) that should be a cross sell for your product.

The window will redraw and you will see that your selection no longer has a checkbox to the right of it.

On the Merchandising tab, you will see the product included in the Manual Associations list.

Continue selecting products from the product selection window until you have selected all of the products that will be cross sells.

Close the product selection window.

The cross sells have now been added to the product.

Repeat the steps in this section if you want to add up sells.

See also

Before You Begin

The Example Used

Create a New Product

Setting the Workflow Status

Assigning Attributes

Assigning Images and Alternate Text

Assigning Search Engine Data and Search Keywords

Assigning Variants

Assigning Files

Optional - Assigning the Product to a Category

Optional - Customizing for Locales

Optional - Previewing the Product