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Contents
Title and Copyright Information
Preface
Audience
Downloading Oracle Communications Documentation
Documentation Accessibility
Related Documents
1
Understanding Application Management Pack for Oracle Communications
Overview of Application Management Pack for Oracle Communications
Key Benefits
Supported Applications
Supported Suite Solutions
Application Management Process Flow
Assumptions and Limitations
Assumptions
Solution Limitations
Oracle RAC Database Limitations
BRM Patch Recommendations Limitations
BRM Multischema Limitations
PCC Limitations
Directory Placeholders Used in This Guide
2
Installing Application Management Pack for Oracle Communications
System Requirements
Supported Oracle Communications Applications
Installing the Application Management Pack for Oracle Communications Plug-in
Installing the Plug-in using Enterprise Manager Self Update
Installing the Plug-in Using an OPAR File
Deploying the Application Management Pack for Oracle Communications Plug-In
Deploying the Plug-In on the Management Server
Deploying the Plug-In on Management Agents
Upgrading the Application Management Pack for Oracle Communications Plug-In
Uninstalling the Application Management Pack for Oracle Communications Plug-In
Installing the Default Configuration Template Files
About Provisioning Variables
Creating the Oracle Communications Folders for BRM Installers
Enabling Application Management Pack for Oracle Communications Logging
3
Configuring Oracle Communications Targets
Understanding Oracle Communications Targets
Setting Up Host Preferred Credentials
Ensuring Correct Preferred Credentials Permissions on Host Targets
Adding Host Targets Manually and Installing the Management Agent
Setting Permissions on BRM Hosts
Adding Oracle Communications Targets
Discovering and Rediscovering Targets Using Guided Discovery
Rediscovering BRM Targets Using Guided Discovery
Discovering Targets Using Guided Discovery
Discovering Targets Automatically
ECE Pre-Discovery Tasks
Integrations Pre-Discovery Tasks
Configuring Automatic Discovery
Running Automatic Discovery On Demand
Viewing Automatic Discovery Errors
Promoting Discovered Targets
Post-Discovery Tasks
Adding BRM Components to the pin_ctl.conf File
Configuring SNMP for BRM Pipeline Targets
Associating Oracle RAC Database Targets with Application Targets
Adding the UIM Database Password to the Communications Suite Target
Configuring Compliance for an OSM Cluster
Adding Existing Oracle Communications Applications Using Monitoring Properties
Preparing New Hosts for Application Provisioning
Ensuring Proper Application System Requirements
Installing Required Software
Adding a Host to Enterprise Manager Cloud Control
Downloading Oracle Communications Application Installers
4
Managing Communications Applications with Enterprise Manager Cloud Control
Overview
Supported Actions
Discovering Applications
Provisioning and Upgrading Applications
About Providing Valid Installation Parameter Values
About Provisioning Application Suites
About Provisioning Highly-Available Suites and Clustered Applications
Upgrading PDC
Setting the Java Home Path for PDC
Provisioning PDC
Provisioning Applications and Suites
Provisioning BRM
Downloading the BRM Installers
Creating the BRM Source Components
Specifying the BRM Database
Provisioning a Basic BRM System
Provisioning BRM Components
Starting and Stopping Application Processes
Starting and Stopping BRM Processes
Starting and Stopping Domains Hosting Oracle Communications Applications
Patching Applications
Patching BRM
Monitoring BRM Patching Status
BRM Post-Patch Tasks
Viewing Applied BRM CM and Pipeline Patches
Monitoring Oracle Communications Application Targets
Viewing Home Pages
Viewing Target Metrics
Viewing Log Files
Configuring Metric Monitoring Thresholds and Alerts
Configuring Collection Schedules
Adding Corrective Actions
Monitoring Groups of Targets
Creating New Generic Systems
Monitoring Systems
About Conditions that Trigger Notifications
Monitoring Host and Foundational Software Targets
Monitoring Basic Target Collection Items and Metrics
Monitoring Oracle Fusion Middleware Targets
Monitoring Oracle Enterprise Database Targets
Configuring BRM
Viewing BRM Configurations
Editing BRM Configurations
Comparing BRM Configurations
Viewing Topology
Using the Configuration Topology Viewer
Managing Compliance
5
Monitoring Billing and Revenue Management
About Monitoring BRM
About the Monitoring Home Page for BRM Systems
About the Monitoring Home Page for BRM Components
BRM Collection Items and Metrics
CollectionItem: Response
CollectionItem: Processes
Metric: LogFileMonitoring
Metric:
component
_config
Metric: Latency on TEST_LOOPBACK
BRM Pipeline Collection Items and Metrics
CollectionItem: Response
CollectionItem: Processes
CollectionItem: ElapsedTime
Metric: ModuleProcTime
Metric: Input Controller MaxMin
Metric: Input Controller Table
CollectionItem: Output Stats Avg
CollectionItem: Output Stats Table
Metric:
pipeline
_config
6
Monitoring Elastic Charging Engine
About Monitoring ECE
About the Monitoring Home Page for ECE Targets
ECE Node Metrics
Metric: Response
Metric: Performance
ECE Cluster Metrics
Metric: Response
Additional Coherence Cluster Metrics
7
Monitoring Network Charging and Control
About Monitoring NCC
About the Monitoring Home Page for NCC Targets
NCC Service Management System Collection Items
CollectionItem: Response
CollectionItem: PORTS_IN_CLOSE_WAIT
CollectionItem: Replication Throughput
NCC Voucher and Wallet Server Collection Items
CollectionItem: Response
CollectionItem: PORTS_IN_CLOSE_WAIT
CollectionItem: SLEE_AND_CAPS
NCC Service Logic Controller Collection Items and Metrics
CollectionItem: Response
CollectionItem: PORTS_IN_CLOSE_WAIT
CollectionItem: SLEE_AND_CAPS
CollectionItem: SLEE_MAPS
CollectionItem: DiameterSessions
CollectionItem: DiameterThrottled
CollectionItem: DiameterEngagedServices
Additional NCC Metrics
8
Monitoring Operations Support Systems
About Monitoring Operations Support Systems
About the Monitoring Home Page for Communications Suite Targets
Configuring Monitoring Credentials for Displaying Host Performance Data
About the Monitoring Home Page for OSM System Targets
About the Dashboard Tab
About the Order Metrics Region
About the Task Metrics Region
About the Order Lifecycle Times Region
About the Quick Links Region
About the System Availability Region
About the Infrastructure Region
About the Metrics by Server, Order Type, and Cartridge Tabs
About the Monitoring Home Page for OSS Application Targets
Managing OSM Compliance
About the OSS Compliance Framework
About Monitoring OSM Compliance
Monitoring OSM Compliance
Viewing the OSM Compliance Standards and Rules
Creating Generic Systems for Monitoring OSM System Compliance
Associating the Compliance Standards with Targets
Monitoring OSM Compliance Summary and Results
Operations Support Systems Collection Items and Metrics
General Operations Support Systems Collection Items
CollectionItem: Response
CollectionItem: deployment_overview
CollectionItem: deployment_ejb_module
CollectionItem: JMS Server Metrics
CollectionItem: JVM Metrics
CollectionItem: servlet_jsp
UIM Collection Items
CollectionItem: uim_services_summary
CollectionItem: uim_cartridges
9
Monitoring Oracle Communications Integrations
About Monitoring Integrations
About the Monitoring Home Page for Integrations
Configuring Integrated Applications for Status Monitoring
Viewing and Recovering from Faults
Viewing Faults
Recovering from System Faults
Integration Collection Items and Metrics
CollectionItem: Response
CollectionItem: Fault Details
CollectionItem: Fault Summary
CollectionItem: Faulted Orders per 24 Hours
CollectionItem: Incoming Orders per 24 Hours
Metric: Deployments
Metric: Extensions
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