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Contents
List of Tables
Title and Copyright Information
Preface
My Oracle Support Terms of Use
Documentation Accessibility
1
Registration, Sign In, and Accessibility Options
1.1
Registration and Sign In
1.1.1
Requesting an Oracle Single Sign On Account
1.1.2
Sign In
1.1.3
Registering Support Identifiers
1.1.4
Verifying and Changing an E-Mail Address
1.1.4.1
How do I verify my e-mail address?
1.1.4.2
What if I do not receive the verification e-mail?
1.1.4.3
How do I change my e-mail address?
1.1.5
Noting the SI Expiration Date
1.1.6
Change of Employment
1.1.7
Being a Customer User Administrator
1.1.8
Additional Registration Help
1.1.9
Supported Browsers
1.1.10
Configure Browsers
1.1.10.1
Pop Ups
1.1.10.2
Internet Explorer
1.2
Adobe Reader
1.2.1
Verify Browser Settings
1.3
Keyboard Shortcuts
1.3.1
Tab Key Navigation
1.3.2
Shortcut Keys
1.3.2.1
Shortcut Keys for Screen Reader Mode
1.3.2.2
Shortcut Keys for Rich Text Editor Component
1.3.2.3
Shortcut Keys for Table, Tree, and Tree Table Components
1.3.2.4
Shortcut Keys for Table, Tree, and Tree Table Components in Screen Reader Mode
1.3.2.5
Shortcut Keys for Data Visualization Components
1.3.3
Product Selection
1.3.3.1
Keyboard Navigation
1.3.3.2
Screen Reader Mode
1.4
Accessibility Options
1.5
Video Training
2
Getting Started
2.1
My Oracle Support Concepts
2.1.1
Support Identifiers
2.1.1.1
Working with Large Numbers of SIs
2.1.2
Main Location Phone Number Information
2.1.3
Message Center
2.1.4
PowerView
2.1.4.1
Creating a PowerView
2.1.4.2
Selecting a PowerView
2.1.4.3
Editing a PowerView
2.1.4.4
Removing a PowerView
2.1.4.5
Using the PowerView Button
2.1.5
Dashboards
2.1.5.1
Regions
2.1.5.2
Time Stamps
2.1.6
Online Help
2.1.7
Favorites
2.1.8
Knowledge
2.1.9
Chat
2.1.9.1
How do I enable chat notifications?
2.1.9.2
Who can I chat with?
2.1.9.3
What happens if I set my status to Not Available?
2.1.9.4
How do I join a chat in progress if the chat window was closed?
2.1.9.5
How do I use Chat?
2.1.9.6
How will my chat session be stored?
2.1.9.7
Can I provide feedback on my chat session?
2.2
My Oracle Support Overview
2.2.1
Dashboard
2.2.2
Knowledge
2.2.3
Service Requests
2.2.4
Patches and Updates
2.2.5
My Oracle Support Community
2.2.6
Certifications
2.2.7
Managed Cloud Services
2.2.8
CRM On Demand
2.2.9
Systems
2.2.10
Collector
2.2.11
Advanced Customer Services
2.2.12
Proactive Hardware Services
2.2.13
Settings
2.3
Using My Oracle Support
2.3.1
Providing Feedback to Oracle Support
2.3.2
Logging a Non-Technical Service Request
2.3.3
My Account and Sign Out
2.3.4
Viewing Additional Regions
2.3.5
Removing and Restoring Regions
2.3.6
Viewing Table Data
2.3.7
Exporting Table Data
2.3.8
Opening My Oracle Support in Multiple Browser Windows Simultaneously
2.3.9
Accessibility Tips
2.3.10
Searching the Knowledge Base
2.3.11
File Formats for Downloading Documents
2.3.12
Supported Browsers
2.3.13
Web Conferencing with Oracle Support
2.3.14
Resetting Your Password
2.3.15
Contact Oracle Global Customer Support
2.3.16
Troubleshooting
2.3.16.1
What should I do if I receive an error while using My Oracle Support?
2.3.16.2
I added an SI. Why is it not showing up?
2.3.16.3
Has my SI expired?
2.3.16.4
I do not see any data in a region and I expect I should.
2.3.16.5
My pages are not rendering correctly.
2.3.16.6
Other Resources for Troubleshooting
2.4
Customers Using Micros Products
2.5
Mobile My Oracle Support
2.6
Video Training
3
Dashboard
3.1
What regions are available on the Dashboard tab?
3.1.1
What is the Assets region?
3.1.2
What is the Bug Tracker region?
3.1.3
What is the Contact Us Service Requests region?
3.1.4
What the Draft Service Requests region?
3.1.5
What is the End Customer Service Request region?
3.1.6
What is the Getting Started region?
3.1.7
What is the Inventory Report region?
3.1.8
What is the Health Recommendations region?
3.1.9
What is the Knowledge Articles region?
3.1.10
What is the Knowledge Base region?
3.1.11
What is the News region?
3.1.12
What is the Patch Recommendations region?
3.1.13
What is the Patch Search region?
3.1.14
What is the Service Requests region?
3.1.15
What is the Site Alerts region?
3.1.16
What is the Systems region?
3.1.17
What is the Targets region?
3.2
Can I create my own dashboard?
3.3
How do I maintain multiple versions of the same region on the Dashboard?
3.4
Video Training
4
Knowledge
4.1
Knowledge Preferences
4.2
Knowledge Tab
4.2.1
Knowledge Tab Overview
4.2.1.1
Knowledge Links
4.2.1.2
Knowledge Base
4.2.1.3
Knowledge Documents
4.2.1.4
In the Knowledge
4.2.2
Using PowerView with the Knowledge Tab and Searching
4.2.3
Diagnostic Tools
4.2.4
Oracle Sun Content
4.3
Searching for Documents
4.3.1
Refining Your Search
4.3.2
Searching Effectively
4.4
Viewing Documents
4.4.1
Providing Feedback on a Document
4.4.2
Multilingual Knowledge Base Support
4.5
Video Training
5
Service Requests
5.1
Viewing Service Requests and Bugs
5.1.1
What is the Service Requests region?
5.1.2
What is a Contact Us SR?
5.1.3
What is a Draft SR?
5.1.4
What is an End Customer SR?
5.1.5
How do I view a service request in a new tab?
5.1.6
How do I change the time stamp from relative time to actual time?
5.1.7
How do I filter or search for a service request?
5.1.8
How do I view more SRs in the service requests regions?
5.1.9
What is the Bug Tracker region?
5.1.10
What do the bug status numbers mean?
5.1.11
What do the different severity classifications mean?
5.2
Creating Service Requests
5.2.1
What is Ask in Community?
5.2.2
How do I create an SR?
5.2.3
How do I save, update, and delete a draft SR?
5.3
Working With Service Requests
5.3.1
How can I apply PowerView and Advanced filters?
5.3.2
What are preferred contact methods?
5.3.3
How do I change the primary contact for an SR?
5.3.4
How do I update an SR?
5.3.5
How do I Request Management Attention on an SR?
5.3.6
What are SR details by email?
5.3.7
How do I close an SR?
5.3.8
How do I reopen a closed SR?
5.3.9
How do I upload a file?
5.3.10
How do I view an uploaded file?
5.3.11
How do I delete an uploaded file?
5.3.12
How do I print an SR?
5.4
Customizing Settings
5.4.1
How do I show or hide columns?
5.4.2
How do I sort SRs or bugs?
5.5
Service Request Wizard
5.5.1
General Questions about the Service Request Wizard
5.5.1.1
What is a Service Request Profile?
5.5.1.2
How do I create an SR using an SR profile?
5.5.1.3
What should I do if I start the wrong kind of SR?
5.5.1.4
How long after an SR has been closed before files and attachments associated with the SR are deleted?
5.5.1.5
How do I copy an existing SR?
5.5.2
How do I create a software SR?
5.5.3
How do I create a Platinum or Engineered System SR?
5.5.4
How do I create a hardware SR?
5.5.5
How do I create an SR using an Oracle configuration manager configuration?
5.5.6
How do I create a Cloud Services SR?
5.5.7
How do I create a Managed Cloud Services SR?
5.5.8
How do I create an SR if I am a partner?
5.6
Video Training
6
Patches and Updates
6.1
Patching Quick Links
6.2
Patch Searches
6.2.1
Searching by Patch Name, Number, or Bug Number (Simple)
6.2.2
Searching by Product or Family (Advanced)
6.2.2.1
How do I limit my search to patches updated since a specified time or within a date range?
6.2.2.2
What do I enter for Product or Product Family?
6.2.2.3
Why can't Platform and Language be selected at the same time?
6.2.2.4
When searching by Product or Family, are patch search product names identical to Knowledge product names?
6.2.3
Filtering Search Results
6.2.4
Searching for Specific Products or Platforms
6.2.4.1
How do I search for BEA Smart Update patches in My Oracle Support?
6.2.4.2
How do I search for Sun patches in My Oracle Support?
6.2.4.3
Can I search for patches for products that are part of a specific release of E-Business Suite R12?
6.2.4.4
Can I search for JD Edwards patches?
6.2.4.5
Where do I search for Sun Firmware, BIOS and related updates, Solaris patches, and Solaris recommended patch sets?
6.2.4.6
Where do I search for Sun patches and updates?
6.2.4.7
Where can I find the Sun patch readmes?
6.2.5
Searching Using Configurations Based Recommendations
6.2.5.1
View Patch Recommendations
6.2.5.2
Suppress Recommendations
6.2.5.3
Print Recommendations
6.2.6
Using the Recommended Patch Advisor
6.2.6.1
What do I do if I cannot find the product I am interested in under the Recommended Patch Advisor selection?
6.2.6.2
How do I find mandatory patches for certifications?
6.2.6.3
What do I do if I do not want to perform a search but I would like to know exactly what recommended patches I am missing?
6.2.6.4
How can I use aliases to find products in the Recommended Patch Advisor?
6.2.7
Sharing a Search Results Link
6.2.8
Frequently Asked Search Questions
6.2.8.1
Why do I search for a product by one name and then use another name elsewhere?
6.2.8.2
How can I see a list of my previous searches?
6.2.8.3
Why search by patch type?
6.2.8.4
Is searching by description the same as the title of the patch?
6.2.8.5
How do I find the latest PSU or SPU?
6.2.8.6
What are the different patch classifications?
6.2.8.7
What are the different search filters?
6.3
Patch Details
6.3.1
Viewing Related Knowledge Documents
6.3.1.1
What is related knowledge for a patch?
6.3.1.2
What is the Recommendations / Certifications section on the Patch Details page?
6.3.2
Viewing Trends and Downloads
6.3.2.1
Why do some patches have download trend data, some do not?
6.3.3
Viewing Community Feedback
6.3.3.1
What is a patch review and why display them?
6.3.3.2
Can I reply to an existing posted review? I see a number of great responses to my original review.
6.3.3.3
Why show community feedback on a patch page?
6.3.3.4
I posted to the community and now I don't see it?
6.4
My Oracle Support Conflict Checker Tool
6.5
Patch and Upgrade Plans
6.5.1
Working with Plans
6.5.2
Using the Plan Wizard
6.5.2.1
Step 1: Plan Information
6.5.2.2
Step 2: Patches
6.5.2.3
Step 3: Validation
6.5.2.4
Step 4: Review and Download
6.5.3
Viewing Patch and Upgrade Plans
6.5.4
Miscellaneous Plans Questions
6.5.4.1
Why don't I see a particular release in the Release list in the Upgrade Planner region?
6.5.4.2
Can I add any patch to a plan?
6.5.4.3
How do I add a plan to my favorites?
6.5.4.4
Why can't I see specific targets in a plan?
6.6
Patch Downloads
6.6.1
What is Extended Support?
6.6.2
Download Direct
6.6.2.1
Download from the Patch Search Results Page
6.6.2.2
Download from the Patch Details Page
6.6.3
Download Using WGET
6.6.4
Download Multiple Patches
6.6.5
Download Language Patches
6.6.6
Frequently Asked Download Questions
6.6.6.1
Why is the Download button disabled?
6.6.6.2
What is the fastest way to download all of the files and language packs for a patch?
6.6.6.3
How do I download a patch from the Patch Details page?
6.6.6.4
Why do you recommend using a download manager?
6.6.6.5
How can I download more than one patch from the list on the left when looking at a single patch?
6.6.6.6
When I download a patch, why am I asked for a password?
6.6.6.7
What hardware-related downloads are available from Patches & Updates?
6.7
Patch Related Activity
6.8
Video Training
7
Community
7.1
What is My Oracle Support Community?
7.2
Do I Use My Oracle Support Community to receive support from Oracle?
7.3
Who can participate in the My Oracle Support Community?
7.4
How do I access My Oracle Support Community?
7.5
What software does My Oracle Support Community run on?
7.6
What is proper Community etiquette? Where can I find the Rules of Conduct and other guidelines?
7.7
What about Terms of Use?
7.8
How is My Oracle Support Community content organized?
7.9
How do I rate content in My Oracle Support Community?
7.10
Which languages are supported?
7.11
Can I change my My Oracle Support Community profile information such as my name or e-mail address?
7.12
How do I start a discussion or post a question?
7.13
How do I share content with a community?
7.14
How do I find information that I need or posted?
7.15
Can I follow content, people, or places?
7.16
How do I shout to people, places, and things?
7.17
How do I create a link to a Knowledge article or bug on My Oracle Support?
7.18
What are Advisor Webcasts?
7.19
What browsers are officially supported?
7.20
I do not see any community related to my areas of interest. How can I get that added?
7.21
What is the User Reputation Model and Rewards & Recognition Program?
7.22
How can I change my username and setup my profile and preferences?
7.23
Can I attach or upload images into a discussion thread to illustrate an issue that I'm having?
7.24
What do the different colors represent in a reply to a question thread?
7.25
What is featured content?
7.26
What should I do if I am experiencing a technical issue?
7.27
Video Training
8
Collector
8.1
Why should I use the configuration manager collector?
8.2
Is the configuration manager collector required for support?
8.3
I downloaded the configuration manager collector for one platform but the file is for a different platform. Why?
8.4
Why don't I see my new collections yet?
8.5
How do I uninstall the configuration manager collector?
8.6
Is OCM required if I am using Oracle Harvester?
9
Certifications
9.1
Certifications
9.1.1
What are certifications?
9.1.2
What is the difference between
certified
and
supported
?
9.1.3
What is the Product Delivery link?
9.1.4
What is the Lifetime Support Policy link?
9.1.5
Where can I learn more about certifications?
9.2
Searching for Certifications
9.2.1
How do I find a certification?
9.2.2
How can I check whether a product is certified for use with another product?
9.2.3
How do I compare certifications?
9.2.4
What are the different certification statuses?
9.2.5
How do I save a certification search?
9.2.6
How do I print or export a certification search?
9.2.7
How do I share a link to a certification search?
9.2.8
How can I find previously found certifications again?
9.3
Understanding Certification Information
9.3.1
What does it mean to have an operating system certification for Oracle E-Business Suite?
9.3.2
What information is in the Notes section?
9.3.3
What are required patches?
9.3.4
What is the Downloads section?
9.3.4.1
How do I download software?
9.3.4.2
What is the WGET Option?
9.3.4.3
Why do you recommend using a download manager?
9.3.4.4
When I download a patch, why am I asked for a password?
9.3.5
What are the different types of support?
9.3.6
What are exceptions?
9.3.7
If a product is certified for plus releases, how do I know what releases the certification includes?
9.3.8
What is 32/64-bit compatibility?
9.4
Video Training
10
Managed Cloud Services
10.1
Managed Cloud Services
10.1.1
What is the Managed Cloud tab?
10.1.2
Who can see the Managed Cloud tab?
10.1.3
Should I use PowerView with the Managed Cloud tab?
10.2
Managed Cloud Home
10.2.1
What is the Managed Cloud Home page?
10.2.2
What is the Announcements region?
10.2.3
What is the Pending Requests region?
10.2.4
What is the Planned Changes region?
10.2.4.1
How do I search for an RFC?
10.2.4.2
How do I create an RFC?
10.2.4.3
How do I view my RFCs?
10.2.4.4
How do I update an RFC?
10.2.4.5
How do I close an RFC?
10.2.4.6
How do I cancel an RFC?
10.2.5
What is the Service Requests region?
10.2.5.1
How do I search for an SR?
10.2.5.2
How do I create an SR?
10.2.5.3
How do I view SRs?
10.2.5.4
How do I update an SR?
10.2.5.5
How do I close an SR?
10.3
Services
10.4
Requests
10.4.1
What is the Managed Cloud Services Requests page?
10.4.2
What is the Changes page?
10.4.2.1
What is the Planned Changes region?
10.4.2.2
What is the RFC Profiles region?
10.4.3
What is the Incidents page?
10.4.3.1
What is the Service Requests region?
10.4.3.2
How do I create a Managed Cloud Services SR?
10.4.3.3
What is the Contact Us Service Requests region?
10.4.3.4
What is the Auto Generated Service Requests region?
10.4.3.5
What is the Draft SRs region?
10.5
Outages
10.5.1
What is the Managed Cloud Services Outages page?
10.5.2
How do I filter the outages displayed?
10.6
Access Control
10.6.1
What is the Authorized Approvers page?
10.6.2
What is the Environments page?
10.7
Reports
10.7.1
What is the Managed Cloud Reports page?
10.7.2
What are Change Request reports?
10.7.3
What are Availability reports?
10.7.4
What are Assessments reports?
10.7.5
What are Security Scorecard reports?
10.7.6
What is the Exadata report?
10.8
Documents
10.8.1
What is the Managed Cloud Documents page?
10.8.2
How do I expand the folder tree?
10.8.3
How do I add a new folder?
10.8.4
How do I upload a file?
10.8.5
How do I view a file?
10.8.6
How do I rename a file or folder?
10.8.7
How do I delete a file or folder?
10.8.8
How do I refresh the page?
10.9
Calendar
10.9.1
What is the Managed Cloud Calendar?
10.9.2
How do I change the calendar time zone?
10.9.3
Can I view data for a specific environment?
10.9.4
How do I manually add a calendar entry?
10.9.5
How do I delete or edit a manual entry?
10.10
Organization
10.10.1
What is the Organization page?
10.10.2
What is the Contacts region?
10.10.3
What is the Locations region?
10.10.4
What is the Customer Management Team region?
10.11
Policies
10.11.1
What is the Policies page?
10.12
CEMLI
11
CRM On Demand
11.1
What is the CRM On Demand tab?
11.2
Who can see the CRM On Demand tab?
11.3
How do I search for an SR?
11.4
How do I create an SR?
11.5
How do I view my SRs?
11.6
How do I view SRs created by other users?
11.7
How do I update an SR?
11.8
How do I close an SR?
11.9
How do I reopen a closed SR?
12
Systems
12.1
Systems, Targets, and Configurations
12.1.1
Systems Region
12.1.2
Targets Region
12.1.3
Configuration Region
12.1.4
Working With Systems and Targets
12.1.4.1
How do I view system and target configurations?
12.1.4.2
How do I use the configuration to diagnose a problem?
12.1.4.3
How do I find a system or target?
12.1.4.4
How do I remove targets no longer in use?
12.1.4.5
Why does my system not appear in the Systems region?
12.1.4.6
Can a system or target be restricted to some users?
12.1.4.7
What is the Lifecycle property?
12.1.4.8
Who can set the Lifecycle property?
12.1.4.9
How do I set the Lifecycle property for multiple targets and systems?
12.1.4.10
What happens to member targets associated with a particular system if I set the Lifecycle property on that system?
12.1.4.11
What is the difference between a target and a system?
12.1.4.12
How do I determine the value of a configuration item on a specific date?
12.1.4.13
How do I determine whether a value in a configuration changed?
12.2
Patch Recommendations
12.3
Health Recommendations
12.3.1
About Health Recommendations
12.3.1.1
Why is my Health Recommendations region empty?
12.3.1.2
How can I turn off the recommendations?
12.3.1.3
Why does nothing happen when I select a Health Recommendation?
12.3.1.4
When will health checks clear after I fix the problem?
12.3.1.5
How do I see which targets are impacted by a specific check?
12.3.1.6
How do I see checks for only one type of target, such as the Database?
12.3.1.7
When I do multiple select, sometimes I can't choose Suppress.
12.3.1.8
What does the Certification Check Failed message mean?
12.3.1.9
What are the Severity, Task/Intent, and Lifecycle classifications?
12.3.1.10
What are Health Recommendation discussions?
12.3.1.11
How do I subscribe or unsubscribe to a discussion?
12.3.1.12
What is Sustaining Support?
12.3.1.13
Why should I get Extended Support?
12.3.1.14
What if I want to focus on health recommendations for production systems permanently, and ignore stage, test, and development systems?
12.3.1.15
How do I quickly find a specific health recommendation, or a health recommendation for a specific target?
12.3.1.16
Where can I find details about a specific health recommendation and what do I do next?
12.3.2
About Health Recommendation Suppression
12.3.2.1
How do I use Suppression?
12.3.2.2
How do I turn on Suppression?
12.3.2.3
What is the difference between the Suppressed Targets, Suppressed Health Checks, Suppressed Recommendations, and Suppressed by Lifecycle tabs?
12.3.2.4
Will my suppressions be seen by others on my team?
12.3.2.5
Tips for Using Suppression
12.4
Inventory Report
12.4.1
Viewing the Pie Chart
12.4.2
Filter Report Data
12.4.3
Viewing Inventory Reports
12.4.4
Viewing Comparison Trends
12.4.5
Viewing Report Details
12.4.6
Viewing System or Target Information
12.4.7
Creating a Service Request
12.4.8
Starting the Upgrade Planner
12.4.9
Deactivating a Target
12.4.10
Adding or Removing a Favorite
12.4.11
Printing Reports
12.5
Assets
12.5.1
Asset Administrator Role
12.5.2
Managing Assets
12.5.3
Generating a Database Appliance CPU Core Configuration
12.5.4
Auto Service Request
12.5.5
How do I add an asset to an SI?
12.6
Hardware Identified by Collector
13
Advanced Customer Support Services
14
Proactive Hardware Services
15
Settings
15.1
Personalization
15.1.1
How do I change the language that My Oracle Support displays?
15.1.2
What is the preferred contact method?
15.1.3
How do I change the language for service requests?
15.1.4
How do I change the default time zone?
15.1.5
How do I customize accessibility options in My Oracle Support?
15.1.6
How do I make messages appear in pop-up windows?
15.1.7
How do I reset message warnings?
15.1.8
How do I reset page customization selections?
15.1.9
Can I specify the download protocol?
15.2
My Account
15.2.1
Support Identifiers
15.2.1.1
How do I find my Support Identifier if I have a hardware serial number?
15.2.1.2
How can I customize the Support Identifiers table?
15.2.1.3
What are the Critical Systems and Milestones columns?
15.2.1.4
Who can set permissions?
15.2.1.5
How do I add an SI to a Profile?
15.2.1.6
How do I find my CUA?
15.2.1.7
How do I view SI license information?
15.2.1.8
Who to contact if your Support Identifier is due to expire or has already expired?
15.2.1.9
How can I become a CUA for an SI?
15.2.1.10
What are service request details by email (user-SI)?
15.2.2
Account Profile
15.2.2.1
How do I edit my account profile information?
15.2.2.2
Who can update my personal information?
15.2.2.3
How do I refresh my profile?
15.3
Hot Topics E-mail
15.3.1
What is Hot Topics E-Mail?
15.3.2
What are site alerts?
15.3.3
How do I set up and enable Hot Topics E-mail?
15.4
Knowledge Preferences
15.5
Service Requests Profiles
15.5.1
Adding a Service Request Profile
15.5.2
Editing a Service Request Profile
15.5.3
Deleting a Service Request Profile
15.6
Manage or View Users
15.6.1
How do I view users?
15.6.2
How do I edit privileges for users?
15.6.3
How do I grant user access to an SI?
15.6.4
How do I fix accounts with problems?
15.7
Pending User Requests
15.7.1
What is a pending user request?
15.7.2
How do I approve a pending user request?
15.7.3
How do I deny a pending user request?
15.8
Support Identifiers
15.8.1
What are Support Identifier Groups?
15.8.2
Support Identifiers - CUAs Enabled for Support Identifier Groups
15.8.2.1
How do I search for an SI that I am administering?
15.8.2.2
What are Default Support Identifiers?
15.8.2.3
Managing Support Identifiers
15.8.2.4
Managing Users
15.8.2.5
Managing Assets
15.8.3
Support Identifiers - CUAs Not Enabled for Support Identifier Groups
15.8.3.1
How do I search for an SI that I am administering?
15.8.3.2
How do I change the name of an SI?
15.8.3.3
How do I add a description to an SI?
15.8.3.4
How do I change default privileges for an SI?
15.8.3.5
What are service request updates in email?
15.8.3.6
What is the Critical Systems column?
15.8.3.7
What are milestones?
15.8.3.8
How do I change user privileges?
15.8.3.9
How do I set Auto Approve?
15.8.3.10
How do I search for a specific user associated with an SI?
15.8.3.11
How do I add a user to an SI?
15.8.3.12
How do I remove a user from an SI?
15.8.4
SI Expiry Notification to CUAs in the My Oracle Support Message Center
15.9
Audit
15.10
Associate Collectors
15.11
Deactivated Collections
15.12
Custom System Properties
15.12.1
Viewing Custom Attributes
15.12.2
Adding a Custom Attribute
15.12.3
Editing a Custom Attribute
15.12.4
Deleting a Custom Attribute
Glossary
Index
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