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Siebel Business Process Framework: Workflow Guide > Administering a Workflow Process > Monitoring a Workflow Process > Setting Monitoring Levels for a Workflow ProcessThe monitoring level you set determines the frequency that Siebel CRM uses to log data and the data that the views display for a workflow process instance. For more information, see Stopping a Workflow Process Instance and Removing a Workflow Process from the Run-Time Environment. Monitoring Workflow Process InstancesThe Workflow Instance Monitor view allows you to monitor workflow process instances, step instances, and aggregate data. To monitor instances of a workflow process
Monitoring LevelIf the Monitoring level is set for a deployed workflow process, then the workflow process instance remains in the Workflow Instance Monitor view after it finishes and Siebel CRM no longer displays it in the Workflow Instance Admin view. Siebel CRM might not display any records in the Step Instances or Aggregate Data views, depending on the monitoring level that is set for the workflow process you choose. Setting the Monitoring Level ParameterWhen Siebel CRM creates a workflow process instance, it reads the monitoring level from the workflow process. This level remains constant throughout the lifetime of the instance unless Siebel CRM pauses it. If Siebel CRM pauses an instance, then it rereads the monitor level from the workflow process when it resumes this instance. Table 28 describes parameters for monitoring levels and their corresponding frequencies for log writing that you can set for a workflow process. To set the monitoring level parameter
Guidelines for Setting the Monitoring LevelThe monitoring level determines how frequently Siebel CRM writes data to the disk. The run-time environment for Siebel Workflow sets this frequency according to the type of workflow process and to the monitoring level you choose. Monitoring can cause a performance overhead. It is recommended that you set the monitoring level to one of the following values:
Monitoring Level and Compatibility with the 7.0 Workflow ProcessSiebel CRM sets monitoring levels for a 7.0 flow workflow process according to the following value of the persistence frequency:
Beginning with the Siebel CRM 8.1 release, persistence and monitoring are separate features that serve different purposes. Persistence affects quality of service and is controlled during development. Monitoring is an administrative tool and is controlled during deployment. Monitoring typically does not affect the functionality of a workflow process. |
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