Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote > Administering the Remote Client >

Reactivating a Remote Client


This topic describes how to reactivate remote clients.

To reactivate a remote client

  1. Locate the record for the remote client.

    For more information, see Locating the Record of a Remote Client.

  2. Clear the End Date field so that it does not contain a date.
  3. Click Menu, and then click Save Record.
  4. Reextract and reinitialize the remote client.

    Even if the date is in the future when you clear the End Date, it is still necessary to reextract and reinitialize.

Locating the Record of a Remote Client

This topic describes how to locate the record of a remote client in the Mobile Clients view.

  1. Log in to the Siebel Server with administrator privileges.

    For more information, see Logging in to the Siebel Server as an Administrator.

  2. Navigate to the Administration - Siebel Remote screen, and then the Mobile Clients view.
  3. In the Parent Server form, locate the Siebel Server where the remote client connects.
  4. In the Mobile Clients list, query the Mobile Client field for the remote client you must administer.
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