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Siebel Self Service Administration Guide > Using Siebel Public Sector Self Service > Managing Applications on Siebel Public Sector Self Service > Applying for BenefitsCitizens can apply for benefits by completing and then submitting applications in the Siebel Public Sector Self Service Web site. To apply for benefits, citizens can enter information in an Oracle Policy Automation interview session that they access in the Siebel Public Sector Self Service Web site. This information includes data about themselves (such as their name, social security number, date of birth, contact information, and address), about their finances (such as income, financial assets, and expenses) and about their households (such as other people living with them and their finances). You can start an interview and resume it at a later time, for more information, see Control Types for Integrating Oracle Policy Automation. Generally, the citizen who creates an application is the primary contact for that application. However, if another user creates an application for a citizen, then that user is not the primary contact for the application. Only the user who creates an application can access that application in the Siebel Public Sector Self Service Web site. NOTE: The described behavior of the Oracle Policy Automation interview session in this topic applies to the preconfigured, sample rulebase for Oracle Policy Automation. If customers use a different rulebase, then this behavior does not apply. For more information about the sample rulebase, see Siebel Public Sector Guide. The sample Oracle Policy Automation rulebase that is shipped with the product is meant to only illustrate the capabilities of the integration between Oracle Policy Automation and a self-service Web site for Siebel Public Sector Self Service. The following guidelines apply to the user interface in the interview session:
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