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Installing Siebel Enterprise Server as a New Installation

Use the following procedure to install Siebel Enterprise Server as a new installation for Siebel CRM version 16.0. This topic is part of Installing Siebel Enterprise Server.

NOTE:  Use this procedure only when Siebel Enterprise Server is not already installed. Where an earlier version of Siebel Enterprise Server is already installed, you perform a migration installation instead, as described in Installing Siebel Enterprise Server as a Migration Installation.

This task is a step in:

• Roadmap for Installing and Configuring Siebel Business Applications for a New Deployment
• Roadmap for Installing and Configuring Siebel Business Applications in an Upgrade Case (Existing Database)

To install Siebel Enterprise Server as a new installation

1. Review About Installing Siebel Business Applications.

   For example, if you are installing a Siebel Server that will communicate with an existing installation of Siebel Gateway Name Server on another computer, then make sure that the Siebel Gateway Name Server is running.

2. Log on to the server computer, using an account with administrative privileges, such as the Siebel service owner account that you recorded in the copy that you made earlier of the worksheet in Siebel Deployment Planning Worksheet.

   Whether you log on using the Siebel service owner account or using another account, the account that you use must belong to the Windows domain of the Siebel Enterprise Server and must have full write permissions to the Siebel File System.

3. Shut down all of the open programs that are running on the server.
4. In Windows Explorer, navigate to the Siebel image location for the current release. Then navigate to the directory where the installer is located. Navigate to Siebel_Image\Windows\Server\Siebel_Enterprise_Server\Disk1\install.

   In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as C:\Siebel_Install_Image\16.0.0.0.

5. To start the Siebel Enterprise Server installer, double-click setup.bat.

   The Siebel Enterprise Server installer displays the Welcome screen.

6. Click Next.

   The Oracle Configuration Manager screen appears, which prompts for email contact information.

7. Enter your My Oracle Support credentials and click Next.

   Oracle Configuration Manager software is installed on the target computer. For more information, see About Oracle Configuration Manager.

   The Select Installation Task screen appears. The New Installation task is selected by default.

8. To perform a new installation of Siebel Enterprise Server software where no existing installation of Siebel CRM version 8.1.1.x, version 8.2.2.x, or version 15.x is present, click Next.

   The New Installation Details screen appears.

9. Enter a name for your installation and specify the installation location, and then click Next. (Note the installation name and location for future reference.) Note the following:
   • The default installation name (Oracle Home Name) is SES_HOME. The value that you specify is used in the parent program folder name for the Oracle Universal Installer software. (A separate program folder is created for the Siebel Configuration Wizards for this installation.) If you have an existing installation, then you must specify a new name for the new installation.
   • The default installation path (Oracle Home Location) for a new installation is C:\siebel\16.0.0.0.0\ses or a similar value. Accept the default path or specify a different fully qualified path by typing it directly or by clicking Browse. If you have an existing installation, then you must specify a new path for the new installation.

     For more information about Oracle home and installation path requirements, see File and Directory Naming Conventions.

     The Select Siebel Enterprise Server Components screen appears.

10. Choose the Siebel Enterprise Server components that you want to install. Choose one or more of the following options, and click Next:
    • Gateway Name Server
    • Siebel Server
    • Database Configuration Utilities
    • EAI Connector

      Install all of the Siebel Enterprise Server components that you might need on this server computer.

      You can install the Database Configuration Utilities only with a Siebel Server. In other words, you cannot install Database Configuration Utilities unless you are also installing Siebel Server.

      For more information about different ways of deploying Siebel Enterprise Server components, see Installation and Configuration Methods by Deployment Type.

      NOTE:  You cannot use this installer again later to add components to this installation.

      The Enterprise Security Authentication Profile screen appears.

11. If you plan to use Lightweight Directory Access Protocol (LDAP) for authentication with a database other than Oracle Database, then select the Lightweight Directory Access Protocol (LDAP) Client check box, and click Next.

    NOTE:  Do not install Oracle LDAP Client through the Siebel Enterprise Server installer if you are using Oracle Database.

    For information about requirements for installing the Oracle LDAP Client, see Requirements for Installing Oracle LDAP Client. See also Siebel Security Guide.

    The Select Languages screen appears. All of the languages that were included in the Siebel network image for Siebel Enterprise Server are available for selection.

12. Select the languages that you want to install, and click Next. You must select at least one language in order to proceed.

    To select a language, you click the name of the language in the Available box and then use the arrow controls to move it into the Selected box.

    You specify languages to install in order to run Siebel Business Applications using these languages. The files that are specific to the languages chosen in this step will be copied to your computer.

    If you install the software with a single language, then this language serves as the primary (base) language, in which your server messages and log files will display. If you install the software with multiple languages, then when you configure the Siebel Server you can specify which installed languages to deploy and which installed language is the primary language.

    NOTE:  You can add languages to an existing installation by running the installer in unattended mode (silent mode). For more information about installing and deploying languages, see Installing and Deploying Siebel Business Applications with Multiple Languages.

    The Program Folder Name screen appears.

13. In the Program Folder Name screen, click Next to accept the default location for the program shortcuts for the Siebel Configuration Wizards for this installation. Or, modify the program folder name, and click Next.

    By default, for a U.S. English (ENU) installation, the shortcuts are created in Siebel Enterprise Server 16.0. The default program group name and shortcut names are in the language in which the installer ran.

    The following shortcuts are created:

    • Siebel Enterprise Configuration, which is created with Siebel Gateway Name Server installation
    • Siebel Server Configuration, which is created with Siebel Server installation
    • Database Server Configuration, which is created with Database Configuration Utilities installation
14. In the Summary screen, review the information presented.

    This screen displays the location where the Siebel Enterprise Server software will be installed. Before you proceed, confirm that you have met all of the installation requirements, such as for disk space. Then do one of the following:

    • To begin installing the Siebel Enterprise Server software, click Install. You can also click Install after saving a response file.
    • To save a response file to use for an unattended installation later, click Save Response File, and then save the file from the dialog box that appears. If you are not also installing at this time, then click Cancel after you save the response file. For information about performing unattended installations, see Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode.

      The Installation Progress screen appears. The Siebel Enterprise Server software is installed into the directory that you specified in Step 9.

15. When the Next button becomes available, the installation is complete. Click Next.

    The Finish Installation screen appears. This screen indicates whether the installation was successful and shows the location of the installer log file. You can access this file to review the installation results.

16. To close the installer, click Close.

    The Siebel Enterprise Server installation is now finished. The shortcuts for the Siebel Configuration Wizards were created in the program folder that you specified in Step 13.

17. After installing the Siebel Enterprise Server software:
    • Verify the Siebel Enterprise Server installation, as described in Verifying Installation for the Siebel Enterprise Server.
    • Install the latest Siebel Patchset release, where available. Then verify the installation again.
    • Start the Siebel Enterprise Configuration Wizard so that you can configure the components that you installed, as described in Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension.
    • Perform any additional postinstallation steps, as described in Additional Postinstallation and Configuration Tasks.
18. Repeat this procedure on each computer where you are installing the Siebel Enterprise Server software.