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Installing the Siebel Web Server Extension as a Migration Installation

Use the following procedure to install the Siebel Web Server Extension (SWSE) as a migration installation for Siebel CRM version 16.0. Migration installation is a type of patch installation.

NOTE:  Use this procedure only when an earlier version of SWSE is already installed (Siebel CRM version 8.1.1.x, version 8.2.2.x, or version 15.x). Otherwise, you must follow the steps in Installing the Siebel Web Server Extension as a New Installation instead.

During a migration installation, the original SWSE installation directory is renamed from OriginalName to OriginalName_pre16.0. For example, if the original installation directory name was sweapp, then this directory is renamed to sweapp_pre16.0. The new SWSE installation directory is named OriginalName, such as sweapp. Retain the original installation directory, in case you choose to perform a rollback uninstallation later. For more information, see Rolling Back the Siebel Web Server Extension.

NOTE:  Before performing a migration installation, review the information in About Installing Siebel Business Applications.

This topic is part of Installing the Siebel Web Server Extension.

This task is a step in Roadmap for Installing Siebel Business Applications in a Migration Installation Case (Existing Installation).

To install the SWSE as a migration installation

1. Review About Installing Siebel Business Applications.
2. Perform any premigration tasks that might be necessary, as noted in Additional Tasks for Migration Installations.

   CAUTION:  For example, you must remove the configuration for the SWSE before you install the current release as a migration installation.

3. (Optional) Stop the Oracle Configuration Manager service for the existing installation of SWSE.

   If you do not shut down this service, then the installer shuts it down.

4. Stop the Microsoft IIS services:
   • Stop the IIS Administration service.
   • Stop the World Wide Web Publishing service.
5. Log on to the Web server computer as the operating system administrator.
6. In Windows Explorer, navigate to the Siebel image location for the current release. Then navigate to the directory where the installer is located. Navigate to Siebel_Image\Windows\Server\Siebel_Web_Server_Extension\Disk1\install.

   In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as C:\Siebel_Install_Image\16.0.0.0.

7. To start the SWSE installer, double-click setup.bat.

   The SWSE installer displays the Welcome screen.

8. Click Next.

   The Oracle Configuration Manager screen appears, which prompts for email contact information.

9. Enter your My Oracle Support credentials and click Next.

   Oracle Configuration Manager software is installed on the target computer. For more information, see About Oracle Configuration Manager.

   The Select Installation Task screen appears.

10. To perform a migration installation of the SWSE software where an existing prior installation of Siebel CRM version 8.1.1.x, version 8.2.2.x, or version 15.x is present, choose Migration Installation, and click Next.

    The Installation Migration Details screen appears.

11. Confirm or select the name and location of your existing installation, and then click Next. Do the following:
    • Confirm the existing installation name, or select it from the drop-down list. The value that you specify is used in the parent program folder name for the Oracle Universal Installer software. (A separate program folder is created for the SWSE Configuration Wizard for this installation.)
    • Confirm the existing installation location, or select it from the drop-down list.

      For more information about Oracle home and installation path requirements, see File and Directory Naming Conventions.

      The Program Folder Name screen appears.

12. In the Program Folder Name screen, click Next to accept the default location for the program shortcut for the SWSE Configuration Wizard for this installation. Or, modify the program folder name, and click Next.

    By default, for a U.S. English (ENU) installation, the shortcut is created in Siebel Web Server Extension 16.0. The default program folder name and shortcut name are in the language in which the installer ran. The SWSE installer creates a shortcut called Siebel Web Server Extension Configuration.

13. In the Summary screen, review the information presented.

    This screen displays the location where the SWSE software will be installed. Before you proceed, confirm that you have met all of the installation requirements, such as for disk space. Then do one of the following:

    • To begin installing the SWSE software, click Install. You can also click Install after saving a response file.
    • To save a response file to use for an unattended installation later, click Save Response File, and then save the file from the dialog box that appears. If you are not also installing at this time, then click Cancel after you save the response file. For information about performing unattended installations, see Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode.

      The Installation Progress screen appears. The SWSE software is installed into the directory that you specified in Step 11.

14. When the Next button becomes available, the installation is complete. Click Next.

    The Finish Installation screen appears. This screen indicates whether the installation was successful and shows the location of the installer log file. You can access this file to review the installation results. This screen also shows the new location of the original installation, which the installer moved before it performed the new installation.

15. Review the report that is generated about any conflicts between your customized files and the files that are delivered by the SWSE installer. As needed, copy any of your customized files from the original installation to the new migrated installation.

    Conflicts are identified in the file overwrittenfiles_timestamp.log, which is created in the ORACLE_HOME\cfgtoollogs\oui directory (in the new SWSE installation).

16. To close the installer, click Close.

    The SWSE installation is now finished. The shortcut for the SWSE Configuration Wizard was created in the program folder that you specified in Step 12.

    After the migration process is complete, then the installer restarts the service for the Oracle Configuration Manager. Note that the software that runs is part of the new installation you are migrating to, not part of the original installation.

17. Restart the Web server:
    • Start the World Wide Web Publishing service.
    • Start the IIS Administration service.

      After the migration process is complete, then the installer starts the services for the Oracle Configuration Manager. Note that the software that runs is part of the new installation you are migrating to, not part of the original installation.

18. After installing the SWSE software:
    • Verify the SWSE installation, as described in Verifying Installation for the Siebel Enterprise Server.
    • Install the latest Siebel Patchset release, where available. Then verify the installation again.
    • Perform any additional postinstallation steps, as described in Additional Postinstallation and Configuration Tasks. See also Additional Tasks for Migration Installations.
19. Repeat this procedure on each computer with an SWSE installation to be migrated.