Siebel Smart Answer Guide > Using the Siebel Smart Answer Administration Tool > Assigning and Managing Categories for Corpus Entries >
Creating Hierarchical Categories
If you have a large number of categories that can be grouped together, it makes sense to organize them into a hierarchy. To create hierarchical categories
- Navigate to the Tree View of the Category Tab.
- Highlight the category that you would like to assign a parent node.
- Select a parent from the drop down list of Parent Categories, and then Save to commit the change.
- Repeat Step 2 and Step 3 for all categories for which you would like to assign parents.
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