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Siebel System Monitoring and Diagnostics Guide > Collecting Siebel Environment Data > About Reviewing Siebel Environment DataThe Siebel Diagnostic Data Collector (SDDC) utility creates output files and directories, as necessary, after each execution of the utility. Manually access these files to review the Siebel environment data, or send the output files to Oracle Global Customer Support for review by creating a service request (SR) on My Oracle Support. The output files document the environmental setup information, application configurations, and log files if specified. For more information about collecting data using SDDC, see Process of Collecting Siebel Environment Data Using SDDC. About SDDC OutputThe SDDC Microsoft Windows utility creates output in the format of a root directory with additional subdirectories and files. For details on SDDC Microsoft Windows output file information and locations, see SDDC Output Under Microsoft Windows. The SDDC UNIX utility creates output in the format of compressed files. For details on SDDC UNIX output file information and locations, see SDDC Output Under UNIX. SDDC uses the following naming convention for the creation of the root directory and filenames: ss_{GS|SS|WS}
For example, the directory or filename Common SDDC Output Files and DirectoriesThe output from a Siebel Diagnostic Data Collector (SDDC) execution for a Siebel Server, the Siebel Gateway Name Server, and Siebel Web Server Extension (SWSE) contains common directories and files. Table 39 provides further descriptions of the information collected in these files and directories. |
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