Copying Ancestor Repositories

Modified topic. Corrected the patch ID for the ancestor repositories for Siebel CRM version 16.0.

Upgrading the Siebel Database Schema

Modified topic. For the step Export Merge Data to CSV Script or Input File, added a reference to 2145521.1 (Article ID) on My Oracle Support, which provides information about the specific releases (including applicable patchset releases) for which Usage Pattern Tracking can be enabled.

Supported Upgrade Paths for Siebel CRM Version 16.0

Multiple topics

New or modified topics. The current release for this guide is Siebel Innovation Pack 2016 (version 16.0). You can upgrade to Siebel CRM version 16.0 from applicable prior Siebel CRM releases, including Siebel CRM version 8.1.1.x, version 8.2.2.x, or version 15.x. The upgrade tasks for this release are similar to those for previous releases.

"Supported Upgrade Paths for Siebel CRM Version 15.5"

Deleted topic. This guide documents upgrades to the current version, Siebel CRM version 16.0.

Upgrade Planning for Siebel Web Template Files and Style Sheets

Modified topic. Updated the information about the directory structure for the public directory on the Siebel Web Server Extension (SWSE). In Siebel Innovation Pack 2016, the webmaster directory on the Siebel Server has been removed. The virtual directories now map to public on the SWSE instead of language directories like public/ENU, and several directories, including files, are now located directly under public. For more information about these and other changes, see the Siebel Installation Guide for the operating system you are using.

Upgrade Planning for Mobile Devices in the Siebel Environment

Modified topic. As of Siebel Innovation Pack 2016, Siebel Handheld applications are no longer supported. The information presented for the current release applies to mobile devices and the Siebel Mobile applications.

"Upgrade Planning for Siebel Configurator"

Removed topic. The information in this topic no longer applies in Siebel Innovation Pack 2016, due to desupport of the high interactivity client.

Copying Ancestor Repositories

Modified topic. Corrected the part number, patch ID, some version number references, and other content to be consistent with cases for upgrading to Siebel Innovation Pack 2016 (version 16.0). Added the ancestor repository file r155.dat.

Also merged two similar topics into one topic applicable to all repository upgrades.

Upgrading the Siebel Database Schema

Modified topic. Added the Export Merge Data to CSV Script or Input File step in Table 30. This step exports repository merge log data for comparison with Usage Pattern Tracking CSV files, to help you focus your testing efforts.

Upgrading the Siebel Database Schema

Upgrading a Custom Database Schema

Modified topics. Added the Migrate SWT from Files into the Siebel Database step out of Table 31 and into Table 30 in Upgrading the Siebel Database Schema.

About Migrating Siebel Web Template Data

Modified topic. Updated the information about the directory structure for the webtempl directory. In Siebel Innovation Pack 2016, all Web templates must now be located in webtempl or webtempl/custom.

Activating License Keys

New topic. In Siebel Innovation Pack 2016, the license keys previously provided in seed data are inactive. A new utility is provided for activating or deactivating license keys.

"Supported Upgrade Paths for Siebel CRM Version 15.5 or Later" (removed for Siebel Innovation Pack 2016)

Executing Incremental Repository Merge on UNIX

Modified topics. Updated Siebel Repository files (SRF files) are available for download from My Oracle Support. These SRF files correspond to repository updates in the Siebel database for Siebel Innovation Pack 2015, Patchset 5 or later (version 15.5 or later).

It is not necessary to compile the New Siebel Repository SRF in order to run incremental repository merge or perform a full database upgrade.

About Siebel Additive Schema Changes Mode

Modified topic. Indexes are not created or modified by the Apply Additive Schema Changes mode.

Upgrading the Siebel Database Schema

Reviewing the Hierarchical Merge Report

Modified topics. MergeReport.bat runs automatically for Microsoft Windows. Additional information about generating the hierarchical merge report on UNIX or Linux has been provided.

Upgrading the Siebel Database Schema

Upgrading a Custom Database Schema

Modified topics. Added recommendations to back up the Siebel database before performing these upgrade operations.

Upgrading the Siebel Database Schema

Verifying the Repository After Upgrade (new)

Modified topic and new topic. Moved the description of the Verify Repository After Upgrade step out of Table 31 and into a new topic, Verifying the Repository After Upgrade.

Upgrading to the Siebel Symbolic String Model

Modified topic. The symbolic string model applies to Siebel CRM version 7.8.2 and later.

"Supported Upgrade Paths for Siebel CRM Version 15.5 or Later" (removed for Siebel Innovation Pack 2016)

Multiple topics

Modified topics. The current release for this guide is Siebel Innovation Pack 2015, Patchset 5 or later (version 15.5 or later). You can upgrade to Siebel CRM version 15.5 or later from applicable prior Siebel CRM releases, including Siebel CRM version 8.1.1.x, version 8.2.2.x, or version 15.0. The upgrade tasks for this release are similar to those for previous releases.

Copying Ancestor Repositories

Modified topic. Updated the My Oracle Support patch number and version number references to be consistent with cases for upgrading to Siebel Innovation Pack 2015, Patchset 5 or later (version 15.5 or later). Added ancestor repository file r150.dat.

"Testing Your Siebel Tools Login"

"Setting a Primary Non-ENU Language in Siebel Tools"

Deleted topics. These topics no longer apply, because it is not supported to run Siebel Tools for the current release before you have run incremental repository merge.

Marking Conflict Resolution as Complete Using Siebel Tools

This task is now part of Process of Upgrading the Siebel Development Environment from Siebel CRM Version 8.1.1.x (SIA Repository).

Multiple topics

New or modified topics. Siebel Innovation Pack 2015 is provided as a single release, Siebel CRM version 15.0. You can upgrade to Siebel CRM version 15.0 from applicable prior Siebel CRM release, including Siebel CRM version 8.1.1.x or version 8.2.2.x releases. Upgrade tasks for this release are similar to those for previous releases.

One-step upgrades from Siebel CRM version 7.5.3 or version 7.7.2 (SIA repository) are no longer supported for the current release. These upgrade cases require a two-step upgrade.

"Supported Upgrade Paths for Siebel CRM Version 8.1.1.x"

"Supported Upgrade Paths for Siebel CRM Version 8.2.2.x"

Deleted topics. These topics are no longer needed, because this guide documents upgrades to the current version, Siebel CRM version 15.0 (now 16.0).

Copying Ancestor Repositories

Modified topic. Corrected the part number, some version number references, and other content to be consistent with cases for upgrading to Siebel Innovation Pack 2015.

Removed ancestor repository files p753.dat and r77.dat. Added ancestor repository file r2014.dat.

Upgrading a Custom Database Schema

Modified topic. Added new steps to Table 31, which identifies steps that the upgphys process executes. New steps for Siebel Innovation Pack 2015 are as follows:

• Migrate data from Siebel Web template files into the Siebel database.

  For more information about this step, see About Migrating Siebel Web Template Data.

• Create list import package for Siebel Marketing

  This step creates a package to support the Siebel Marketing list import functionality for Oracle Database 12c. For more information, see Siebel Marketing Installation and Administration Guide.

About Migrating Siebel Web Template Data

New topic. In Siebel Innovation Pack 2015 and later, the upgphys process executes a script that migrates data from Siebel Web template files into table-based content in the Siebel database.

The migrated Siebel Web template data is used by Siebel CRM Composer, which is available for preview purposes in the current release. For more information about Siebel CRM Composer and Siebel Web template migration, see Siebel CRM Composer Developer Preview Guide.

NOTE:  For Siebel Innovation Pack 2015, your existing deployment and usage of Siebel Web templates are unaffected by this migration.