Configuring a Backup KDS Controller

  1. Select the property, click Setup, and then click KDS Controllers.
  2. Double-click the KDS Controller for which you want to assign a backup KDS Controller.
  3. Click the Backup Service Host tab.
  4. Click the Select link adjacent to the Service Host field, select a backup service host from the list, and then click OK.
  5. To set the backup KDS Controller to automatically take over when the primary KDS Controller is down:
    1. Click the Generaltab.
    2. Select 9 - Enable Backup Controller Automatic Takeover
  6. Click Save.
  7. Select the Enterprise level, click Configuration, and then click Roles.
  8. Double-click an employee role, click the Operationstab, and then click the PMC Procedures subtab.
  9. Select 30057 - Backup/Restore KDS Controller, and then click Save.
  10. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Page Design.
  11. Insert a new button on the transaction page, select Function from the Type drop-down list, and then select Restore Primary KDS.

    This touchscreen button allows workstation operators to activate the primary KDS Controller that the current revenue center is using when it comes back online, if the backup KDS Controller is currently active.

  12. If you did not configure the backup KDS Controller to automatically take over for the primary KDS Controller, insert another new button on the transaction page.
    1. Select Function from the Type drop-down list.
    2. Select Active Backup KDS from the Function list.
  13. Click Save.