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Customizing Oracle CRM On Demand Desktop

This topic describes the options for modifying the customization package. It includes the following information:

• Overview of Customizing Oracle CRM On Demand Desktop
• Files in the Customization Package
• Customizing How Oracle CRM On Demand Desktop Maps Fields
• Specifying Which Data Oracle CRM On Demand Desktop Removes from Microsoft Outlook
• Customizing Synchronization
• Customizing a Form
• Customizing a Toolbar
• Customizing a Dialog Box
• Customizing a View
• Customizing the SalesBook Control
• Customizing Meta Information
• Customizing Localization
• Customizing the URL Protocol to Use HTTPS
• Customizing the Email Address of the Support Team

CAUTION:  XML files and JavaScript files contain predefined configuration information that is critical to Oracle CRM On Demand Desktop operations. You must be careful if you modify any XML or JavaScript file. Make only the minimal modifications that you require. It is recommended that you unit test each change you make when possible.

For more information, see Metadata That Describes the Oracle CRM On Demand Desktop Application.