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Use Case: Viewing the Highest Spending Services by Service Agreement Report

This use case lets a user view the Highest Spending Services by Service Agreement report, showing the individual transactions for a high-spending service agreement.

Main Path for Viewing the Highest Spending Services Report

The main path occurs when a user clicks a service number on the Highest Spending Services page.

Alternate Paths for Viewing the Highest Spending Services Report

The following alternate paths can occur in this use case:

  • A user selects the report from the Prompt module on another top usage report page.
  • A user clicks a service number under Highest Spending Services on the Dashboard Overview page (Business Edition, Business Hierarchy).
Highest Spending Services by Service Agreement Page Elements

Table 50 describes the elements of this page.

Table 50. Highest Spending Services by Service Agreement Page Elements
Page Element
Description

Page Title

Highest Spending Services by Service Agreement

Report Details Module

This module displays the following elements:

  • Tab: Report
  • Module title text and data: Report Details: Highest Spending Services by Service Agreement (Number Item(s))
  • Column titles:
    • Text: Service Number
    • Text: User Name
    • Text: Account Number
    • Text and sorting link: Date
    • Text and sorting link: Time
    • Text and sorting link: Usage Type
    • Text and sorting link: Volume
    • Text and sorting link: Total Charges (Currency)
  • Column content:
    • Data: Service number
    • Data: User name
    • Data: Account number
    • Data: Date
    • Data: Time
    • Data: Usage type
    • Data: Volume
    • Data: Total charges for the call
  • Content of the total row:
    • Text: Total
    • Data: Total report charges
    
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