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Use Case: Viewing the Most Expensive Calls Report

This use case lets a user view the Most Expensive Calls report for a billing period, showing the most expensive calls for a billing account or business hierarchy position. You can optionally generate this report using a batch request.

Main Path for Viewing the Most Expensive Calls Report

The main path occurs when a user clicks Analytics, Billing or Business, then Most Expensive Calls to display the Most Expensive Calls page.

Alternate Paths for Viewing the Most Expensive Calls Report

The following alternate paths can occur in this use case:

  • A user selects the report from the Prompt module on another top usage report page.
  • A user clicks Most Expensive Calls on the Dashboard Overview page (Business Edition, Business Hierarchy).
Most Expensive Calls Page Elements

Table 51 describes the elements of this page.

Table 51. Most Expensive Calls Page Elements
Page Element
Description

Page Title

Most Expensive Calls

Prompt Module

This module displays the following elements:

  • Tabs:
    • Report
      Tab target: Displays the Group Budget Report page.
    • Batch Request
      Tab target: Displays the Create Batch Report page. For details, see Create a Batch Report Page Elements.
  • Text: Period Range
  • Text and drop-down list: From List
  • Text and drop-down list: To List
  • Text and drop-down list: Number of Results List
  • Text and drop-down list: Top Usage Reports List
  • Button: Submit
    Action: Displays the selected report.

Report Details Module

This module displays the following elements:

  • Module title text and data: Report Details: Most Expensive Calls (Number Item(s))
  • Column titles:
    • Text and sorting link: Service Number
    • Text and sorting link: User Name
    • Text and sorting link: Account Number
    • Text and sorting link: Date
    • Text and sorting link: Time
    • Text and sorting link: Number Called
    • Text and sorting link: Volume
    • Text and sorting link: Total Charges (Currency)
  • Column content:
    • Data and link: Service Number
      Link target: Displays the Service Transaction Details dialog. For details, see Service Transaction Detail Dialog Box Elements.
    • Data: User name
    • Data: Account number
    • Data: Date
    • Data: Time
    • Data: Number Called
    • Data: Volume
    • Data: Total charges for the call
  • Content of the total row:
    • Text: Total
    • Data: Total report charges
    
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