Account Details

This option provides basic information about the accounts, personal information as well as balances in the accounts held by the user. It allows users to view the customer details, holding patterns and initiate CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. transactions through account details.

Account details provide details of account facilities and balances in the accounts. The user can track various balances in the accounts and their status themselves through self service channels. A complete account details are fetched on a real time basis from core banking system.

The Account Details screen provides below information:

Account Number and Product Name
Basic: It includes the basic information about the account, like Account Type, Account Currency, Account Status, etc.
Balance and Limits: It includes information like Available Balance, Amount On Hold, Net Balance, Unclear Balance, Overdraft Limits, AUF Limit, Daily ATM Withdrawal, Minimum Balance Required etc.

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Overview > Accounts Summary > Account Number > Account Details

Field Description

Field Name	Description
Select Account	Account number in the masked format.
Product	The product under which account is opened.
Basics
Account Type	Account type of the selected account that is current or saving.
Account Currency	The currency of the account.
Account Branch	Branch name in which the account is opened / home branch.
Account Status	Status of the account. Status could be: Active Inactive Dormant
Balances This section displays the balances and applicable limits for the account.
Available Balance	Available balance like unclear balance and hold balance in the account.
Net Balance	With-drawable balance in the account
Amount on Hold	Displays the earmarked amount or the amount on hold in the account.
Unclear Balance	Un-cleared funds pertaining to the cheques and the clearing related to the account.
Limits This section displays the balances and applicable limits for the account.
Overdraft Limit	The maximum credit allowed by the bank for the account.
AUF Limit	AUFAdvance against Unclear Funds limit for the account.
Daily ATM Withdrawal	The daily transaction amount limits for a ATMAutomated Teller Machine terminal allows customers having an ATM or debit card to perform several banking transactions such as cash withdrawal, balance inquiry, funds transfer, and so on. transaction.
Minimum Balance Required	The minimum balance to be maintained for an account.
Transactions It displays the account activity.
Opening Balance	Opening balance of the account for the selected period.
Closing Balance	Closing balance of the account for the selected period.
Date	The date on which the transaction is processed.
Description	The brief description for the transaction.
Reference Number	Reference number of transaction.
Amount	The debit/ credit amount for the transaction.
Balance	Running balance in your account.

To view the term deposit account activity:

From the Select Account list, select the appropriate account.
The term deposit activity details appears on screen.
Click to search transactions.
Enter the search criteria.
Based on search criteria search result appears.

Transactions -Search Criteria

Field Description

Field Name	Description
Reference Number	Reference number of transaction.
Transaction Type	The type of the transaction. Options are: All Debit Only Credit Only
Search By	The transaction period. Options are: Current Period Previous Month Previous Quarter Select Date Range
Time Range	The start date of the transaction for the search criteria. The end date of the transaction for the search criteria. Start date cannot be greater than end date. This field appears if you select the Select Date Range option in the Search By list.
Amount From	The minimum amount for the search criteria.
Amount To	The maximum amount for the search criteria
Search Result
Date	The date on which the transaction is processed.
Description	The brief description for the transaction.
Reference Number	Reference number of transaction.
Type	The debit/ credit indication for the transaction.
Amount	The debit/ credit amount for the transaction.

You can also initiate following actions using Quick Linkssection:

To inquire the status of a cheque, click Cheque Status Inquiry.
To stop/ unblock a cheque, click Stop/ Unblock Cheque
To raise the request for new cheque book, click Cheque Book Request.
To request for physical statement, click Statement Request

FAQs

Can I check my account information online without signing up for Online Banking?

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