How to reach here:
Inactive cards are either the blocked cards, deactivated cards or canceled cards. The customer should be in a position to know which cards are inactive and does he need to action on these cards.
Application supports inactive cards, so that customers can view the details of these cards if required. The customers can take actions like Cancel Card, Make Payment of the Outstanding Amount, Activate a card on Blocked cards and Deactivated cards. However, for canceled cards, customer can just view the card summary and not the card details.
Application also supports Activating cards from Inactive status for Blocked and Deactivated cards. Once the customer takes action of Activate Card on the selected card, the selected card is no more visible under Inactive Card list.
How to reach here:
Credit CardA credit card is a payment card issued to users (cardholders) as a method of payment. Dashboard > Inactive Cards > Inactive Account Card > Inactive Card Details
To view inactive credit card details:
Inactive Account Card
Field Description
|
Field Name |
Description |
|---|---|
|
List of Cards |
Displays the list of inactive cards. |
|
Card Product |
Name of the card product. |
|
Embossed Name |
Customer name as embossed on the credit card. |
|
Card Number |
Card number in masked format. |
|
Status |
Status of the inactive card such as deactivated/ Block / cancelled / blocked / requested for cancellation. The based on status available, the actions can performed on inactive cards are: :
|
|
Amount due on |
Amount outstanding against a card as on last statement date along with the currency. |
Note: For Cancelled card (Primary and Add-on )you can not view the account card details.
Inactive Card Details
Field Description
|
Field Name |
Description |
|---|---|
|
Embossed Name |
Customer name as embossed on the credit card. |
|
Card Number |
Card number in masked format. |
|
Billing |
|
|
Total Due |
Amount outstanding against a card as on last statement date. |
|
Pay |
Option to pay the credit card bill. This field is enabled for both active and inactive Primary cards. Note: Pay button is disabled if there is no outstanding balance on the card. |
|
Minimum Due |
Mandatory amount that is to be paid out of the total billed amount. |
|
Due Date |
Date before which minimum, part or full payment is to be made. This field is enabled only for Primary cards. |
|
Unbilled Amount |
Total of transactions which are yet to be billed by the bank. This field is enabled only for Primary cards. |
|
Billing Cycle |
Date for which billing statement is generated. This field is enabled only for Primary cards. |
|
Limits and Rewards |
|
|
Available Credit |
Available card limit for utilization. |
|
Total Credit |
Total sanctioned limit for credit purchases. |
|
Available Cash |
Cash limit available for utilization. |
|
Total Cash Limit |
Total Cash withdrawal limit, usually a sub limit of Sanctioned credit limit. |
|
Rewards Points |
Reward points accumulated on the credit card. |
|
Validity |
|
|
From |
Start date of card validity period. |
|
To |
End date of card validity period. |
User can also perform following account related transaction: