3 Metrics

Metrics (measures) are measurements that allow you to analyze business. They are usually numeric values. A metric can be as simple as the count of rows in a fact column or a highly complex calculation that contains mathematical operators. The values displayed in the reports are calculated by the use of these metrics.

The tables below contain a complete list of ReSA Operational Insights metrics with their definition and the reports that utilize them.

Store Day

The following table lists the Store Day metrics.

Table 3-1 Store Day Metrics

Metric	Definition	Report
Open Stores	The count of user stores still not audited and unable to close for a given period of time.	Open Store Days Store Status History
Not Loaded Stores	The count of stores that have not yet loaded any files for Audit for a given period of time.	Open Store Days Store Status History
Partially Loaded Stores	The count of stores that have loaded some but not all files for audit for a given period of time.	Open Store Days Store Status History
Late Polling Days Count Current Month	The count of business days that were not polled on time (late polling) for a given store for the current fiscal month.	Top 10 Late Polling Stores
Late Polling Days Count Last Month	The count of business days that were not polled on time (late polling) for a given store for the last fiscal month.	Top 10 Late Polling Stores

Open/Closed Errors

The following table lists the Open/Closed Errors metrics.

Table 3-2 Open/Closed Errors Metrics

Metric	Definition	Report
Open and Closed Error Count	The count of open and resolved errors.	Error History
Open and Closed Item Error Count	The count of open and resolved Item level errors.	Item Errors

Open Transaction Errors

The following table lists the Open Transaction metrics.

Table 3-3 Open Transaction Errors Metrics

Metric	Definition	Report
Open transaction Error Count	The count of open transaction level errors.	Open Transaction Errors

Over/Short

The following table lists the Over/Short metrics.

Table 3-4 Over/Short Metrics

Metric	Definition	Report
Over	Positive (over) balance amount in store local currency for a store.	Over Short Summary Over Short History
Over Primary	Positive (over) balance amount in RMS primary currency for a store.	Over Short SummaryOver Short History
Short	Negative (short) balance amount in store local currency for a store.	Over Short SummaryOver Short History
Short Primary	Negative (short) balance amount in RMS primary currency for a store.	Over Short SummaryOver Short History
Cashier/Register Over Amt	Positive (over) balance amount in store local currency for a cashier or register of a particular store for a given fiscal day.	Cashier/Register Over Short
Cashier/Register Over Amt Primary	Negative (short) balance amount in RMS Primary currency for a cashier or register of a particular store for a given fiscal day.	Cashier/Register Over Short
Cashier/Register Short Amt	Negative (short) balance amount in store local currency for a cashier or register of a particular store for a given fiscal day.	Cashier/Register Over Short
Cashier/Register Short Amt Primary	Negative (short) balance amount in RMS Primary currency for a cashier or register of a particular store for a given fiscal day.	Cashier/Register Over Short

Transaction Tender

The following table lists the Transaction Tender metrics.

Table 3-5 Transaction Tender Metrics

Metric	Definition	Report
Tender Amt	The amount of tender in stores local currency done against the tender types CASH, CREDIT CARD, CHECK.	Tender Summary
Tender Amt Primary	The amount of tender in RMS Primary Currency done against the tender types CASH, CREDIT CARD, CHECK.	Tender Summary