Contents

List of Figures

List of Tables

Title and Copyright Information

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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Technology Network
• Conventions

1 Introduction to ReSA Operational Insights

• Operational Business Intelligence Overview
  • Operational Business Intelligence (BI) in a Retail Environment
• Operational Insights Overview
  • Operational Insights Data Source
• Supported Languages
• User Roles and Responsibilities

2 ReSA Operational Insights Reports

• Dashboard Reports
  • Open Store Days Report
  • Top 10 Late Polling Stores Report
  • Open Transaction Errors Report
  • Over/Short Summary Report
• Contextual Business Intelligence (BI) Reports
  • Contextual BI Reports on Store Day Search Screen
    • Store Status History Report
    • Error History Report
    • Over/Short History Report
  • Contextual BI Reports on Store Day Summary Screen
    • Store Status History Report
    • Error History Report
    • Cashier/Register Over Short Report
  • Contextual BI Reports on Transaction Maintenance Screen
    • Error History Report
    • Item Errors Report
  • Contextual BI Reports on Tender Summary Screen
    • Tender Summary Report
• Support for Primary Currency and Local Currency

3 Metrics

• Store Day
• Open/Closed Errors
• Open Transaction Errors
• Over/Short
• Transaction Tender