| Oracle® Retail Sales Audit Operational Insights Reports User Guide Release 14.1 E58945-01 |
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| Oracle® Retail Sales Audit Operational Insights Reports User Guide Release 14.1 E58945-01 |
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This chapter introduces the role of operational business intelligence in a retail environment. It briefly describes the implementation of Oracle Retail Sales Audit (ReSA) Operational Insights reports through Oracle Business Intelligence Enterprise Edition (Oracle BI EE).
Operational Business Intelligence (BI) embeds business intelligence into the fabric of the business, intertwining it with operational processes and applications that drive thousands of daily decisions. In essence, operational BI merges analytical and operational processes into a unified whole. Operational BI delivers the right information to the right people at the right time so that they can take action. This not only streamlines processes and reduces costs, but also improves service and gives organizations a competitive advantage in the marketplace.
The Merchandising suite of products is a proven, integrated solution with a rich data set. Oracle BI EE reports utilize this data to provide insights into the retailer's operations and enables users in a retail organization to focus their work effort, quickly identify areas of concern, analyze their areas, and take actions based on their findings.
Operational BI embedded into ReSA has the following salient features:
Rich underlying data as the base for BI insights
Proven, integrated solution that supports best practices
A modern user interface with dashboard insights, in-context launch, and embedded BI throughout the process using Oracle BIEE
Actionable BI which enables the user to act on information gathered from reports without leaving the application or having to record the action in another interface
Pervasive BI to reduce lag or latency between events and the subsequent action hence driving the workforce efficiency in business
Starting with the 14.1 release, Operational Insights provides integration of Oracle BI EE reports into the ReSA user interface. ReSA provides the tools to evaluate point-of-sale data, to ensure the accuracy and completeness of information exported to downstream systems used in optimization processes, financial reporting, and analysis. ReSA Operational Insights dashboards and reports provide pervasive business intelligence and are designed to be embedded within the ReSA ADF application.
An auditor can use operational business intelligence embedded within ReSA to help in day-to-day activities as follows:
View store days that are ready for audit and complete the workflow by launching the appropriate ReSA screen from the report
Identify and escalate high issue stores that are late polling on a continuous basis
View errors and fix them by launching the appropriate ReSA screen from the report
Identify and report fraudulent behavior in stores that report overage or shortage of monetary amounts
Draw comparisons and study patterns for a type of error that has multiple occurrences across days
View income generated across different tenders
The reports are displayed in the same language as set up in the ReSA user preferences for the logged-in user. The following languages as supported by ReSA are also supported by Operational Insights:
Chinese (Simplified)
Chinese (Traditional)
Croatian
Dutch
English
French
German
Greek
Hungarian
Italian
Japanese
Korean
Polish
Portuguese (Brazilian)
Russian
Spanish
Swedish
Turkish
In the standard operational insights installation, the predefined reports are organized in the dashboard to facilitate role-based implementation. Oracle Retail Sales Audit (ReSA) Operational Insights dashboards and reports are designed for different categories of users such as:
Auditor
Auditor Manager
Finance Manager
Administrator
In addition to role based security Operational Insights is also built to provide data level security which controls the visibility of data (content rendered in subject areas, dashboards, Oracle BI answers, and so on) based on the user's association to data in the transactional system.
See the Oracle Fusion Middleware Security Guide for Oracle Business Intelligence Enterprise Edition to learn about authentication and user role configurations for an enterprise.
See the Oracle Retail Sales Audit (ReSA) chapter of the Oracle Retail Merchandising Security Guide for ReSA and Operational Insights data level security implementation.
