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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Help Center (docs.oracle.com)
• Conventions

1 Introducing Oracle Retail Sales Audit (ReSA)

• Purpose and Benefits of Sales Audit
• Automatic Audit Process
• Interactive Audit Process
• User Roles
• Integrating Sales Audit with Other Applications
• Understanding Sales Audit Terminology
• Understanding the Sales Audit Process
• Audit Process Flow
• Auditing Process Followed by the Auditor

2 Introducing the Common User Interface Controls

• Logging On to the Application
• Using the Help
• Navigation Area
  • Application Navigator
  • Favorites
  • Tasks
  • Notifications
    • Notification Badge
    • Notification Sidebar
    • Search Bar
    • Filtering Panel
    • Grouping Panel
    • Results Panel - List View
    • Results Panel - Grouped View
    • Results Panel - Summarized View
    • All Notifications Tab
  • Reports
• Specifying Preferences
  • Regional Options
  • Language Options
  • Accessibility Options
• Table Menu Options
  • Action Menu and Icons
  • View Menu
  • Screen Level Action - Icons and Buttons
• Logging Out of the Application

3 Setting up Sales Audit

• Setting up System Administration Options in Sales Audit
  • Define System Options
    • Adding Escheatment Details
    • Defining Voucher Options
• Managing Data
  • Downloading Data
  • Uploading Data
• Manage Employees
  • Add an Employee
  • Associate Stores to an Employee

4 Define Totals

• Create Totals
  • Defining Basic Information for Totals
  • Defining Attributes
  • Defining Realms and Joins
  • Defining Parameters and Roll-Ups
  • Defining Restrictions
  • Defining Combined Total Details
  • Defining Location Traits
  • Defining Usages
• Manage Totals
  • Creating a Total Definition
  • Create Combined Totals
  • View Totals
  • Edit Totals
  • Update Total Status
• Frequently Asked Questions

5 Importing Transactional Data

• Managing POS/OMS Data in Sales Audit
• Transaction Types in Sales Audit

6 Define Audit Rules

• Create Rules
  • Defining Basic Information for Rules
  • Defining Rule Attributes
  • Defining Realms and Joins
  • Defining Parameters
  • Defining Restrictions
  • Defining Location Traits
• Manage Rules
  • Creating Rule Calculation Definition
  • View Rules
  • Edit Rules
  • Update Rule Status

7 Auditing Transactional Data

• Manage Transactions
  • Create a Transaction
    • Add Transaction Details
    • Add Reference Information
    • Add Transaction Attributes
  • Add Item Information
    • To Add an Item to a Transaction
    • To Add Return Reason Code
    • Add Customer Order Information
    • Override Price Information
    • Add Item Attributes
    • Add Item Taxes
    • Add Item Tax Attributes
    • Add Item Discounts
    • Add Discount Attributes
  • Viewing Transaction Audit Trails
  • Add Comments
  • View Errors
  • Refresh the Errors
  • Add Tenders
    • Add Tender Attributes
  • Add Customer Information
  • Add Transaction Tax
    • Add Transaction Tax Attributes
  • Add Paid Out Details
  • Viewing a Transaction
• Edit a Transaction
• View Transaction Audit Trails
• Manage ACH Transactions
  • Viewing Bank ACH Transactions
  • Adding a Bank ACH Transaction Amount
  • Deleting a Bank ACH Transaction Amount
  • Viewing a Store ACH Transaction
  • Adding a Store ACH Transaction Amount
  • Deleting a Store ACH Transaction Amount
• Manage Bank/Store Relationships
  • Creating a Bank/Store Relationship
  • Deleting a Bank/Store Relationship
• View Audit Trail
  • Viewing Transaction Audit Trails
  • View Total Audit Trail
  • View Item Summary
  • View General Ledger Transactions
  • View Tender Summary
• Create a Store Day
• Manage Store Days
  • View a Store Day
    • Viewing a Store Day Information
  • Resolve Audit Errors
  • Revalidate Errors
  • View Over/Short Totals
  • View Miscellaneous Totals
  • To edit a missing transaction
    • Edit a Missing Transaction
    • Delete a Missing Transaction
  • View Import/Export Log
  • Delete a Store Day
  • Reopen a Store Day

8 Exporting Data

• Exporting Audited Data

9 Operational Insights Reports

• Dashboard Reports
  • Open Store Days Report
    • Configure Number of Days in the Report
  • Top Ten Late Stores Report
  • Open Transaction Errors Report
    • Configure Number of Days in the Report
  • Over/Short Summary Report
    • Configure Number of Days in the Report
• In-context Business Intelligence (BI) Reports
  • In-context BI Reports on Store Day Search Window
    • Store Status History Report
    • Error History Report
    • Over/Short History Report
  • In-context BI Reports on Store Day Summary Window
    • Store Status History Report
    • Error History Report
    • Cashier/Register Over Short Report
  • In-context BI Reports on Transaction Maintenance Window
    • Error History Report
    • Item Errors Report
  • In-context BI Reports on Tender Summary Window
    • Tender Summary Report

Glossary

Index