Installing the Simphony Mobile Aggregation

  1. Download install_ version.exe to the Simphony Mobile Aggregation server, and then double-click the executable to launch the installation wizard. Do not extract the file to a folder structure that contains spaces.
  2. On the Choose Install Folder page, enter the installation path or click Choose to select the installation path.
  3. On the Before We Begin page, select Yes or No for the questions shown to help the installation wizard understand your installation environment. The selections do not affect whether or not the wizard installs the selected modules, but the selections allow you to enter database connection information for the selected modules.
    1. For Would you like to install or upgrade a database with this installation for either myMicros or iCare?, select No.
    2. For Will different features connect to the myMicros Database using different database IP Addresses, select Yes if you expect to use more than one IP/SID to connect to the Enterprise Back Office database. For example, select Yes in an Oracle Real Application Cluster (RAC) environment that does not use a virtual IP and when features such as Remote Transfer Agent connect to a different node. If you select No, you can still modify the connection strings, but you cannot view individual database information screens by feature.
  4. On the Use existing Portal configuration page:
    1. If you are performing a new installation or you want to install with a clean set of configurations, select No to install and configure a new installation set.
    2. If you are performing an upgrade and want to keep old settings, select Yes to use existing configurations. You can then select whether to configure the feature set on the Additional Features page.
  5. On the Choose Install Set page, select Simphony Mobile Aggregation.
  6. On the Choose Backup Path page, enter a folder path or click Choose and select a folder path for storing a backup of the existing installation.

    The wizard creates and names folders using incremental numbers. For example, RTA_1, RTA_2, and RTA. The latest backup folder does not have an appended number, and the wizard only stores up to three backup copies.

  7. On the Simphony Mobile Aggregation page:
    1. Enter the number of Aggregation Threads.
    2. Enter the credentials for the Portal DB user, the Core DB user, the Location Activity DB user, and the RTA DB user.
  8. On the Review page, select your preferred review type:
    • Normal: Review the install folder, features, and disk space requirements.

    • Advanced: Review and edit individual variables in the installation files, then review the install folder, features, and disk space requirements.

  9. Review the log files for errors. The installation wizard writes logs to the C:\temp\ folder during installation, and to the installation path after completing installation.