Contents

Title and Copyright Information

Preface

1 Getting Started

2 Housekeeping

• Filtering Rooms
  • Room Status Filters
  • Housekeeping Status Filters
• Sorting Rooms
• Searching Rooms
• Changing Room Status
• Changing Housekeeping Status
• Viewing Out of Order Rooms
• Viewing Out of Service Rooms
• Viewing Queued Rooms
• Viewing Discrepant Rooms

3 Maintenance

• Filtering Tasks
  • Maintenance Filters
• Sorting Tasks
• Searching Tasks
• Adding Maintenance Tasks
• Viewing Out of Order Rooms
• Viewing Out of Service Rooms
• Resolving Maintenance Tasks
• Marking Maintenance Tasks as Unresolved

4 Reservations

• Reservation Tasks
• Filtering Reservations
  • Reservation Filters
• Sorting Reservations
• Searching Reservations
• Viewing Reservation Details
• Viewing Guest Details
• Viewing Room Details
• Billing Details
• Updating Guest Profiles
• Adding Addresses
• Adding Communication Methods
• Adding Personal Documents
• Selecting Rooms
  • Room Filters
• Changing Rooms
• Adding Reservations to the Queue
• Checking In
• Printing Registration Cards
• Printing New or Duplicate Key Cards
• Cancelling Reservations
• Routing Instructions
• Previewing Folios
• Viewing Charges
• Moving Charges Between Windows
• Posting Charges
• Paying Folios
• Checking Out