Missing a credit card payment or not having time to make the payment is a common occurrence. Penalties and extra charges are bound to be applied if a customer fails to make a credit card payment on time.
In order to help customers avoid such situations, the application supports the auto pay functionality. This feature enables a customer to set automatic payment instructions for a specific credit card.
While setting up the auto pay instruction, the customer identifies whether the minimum amount due is to be paid or whether the total amount due is to be paid. The customer is also required to identify the linked current or savings account from which the funds are to be debited in order to make the payment.
The Auto pay instruction is executed as per the credit card bill cycle for the selected card. The customer can de-register from auto pay at any time.
How to reach here:
Dashboard >Credit Cards > My Credit Cards > Overview > Credit CardA credit card is a payment card issued to users (cardholders) as a method of payment. > Credit Cards Details > AutoPay
OR
Credit Cards > Overview > Credit Card > Credit Card Details > AutoPay
To update and de register the Auto Pay instruction for the Credit Card:
Field Name |
Description |
---|---|
Embossed Name |
Customer's name as embossed on the credit card. |
Card Number |
Card number in masked format along with the account nickname. For more information on Account Nickname, click here. |
You currently are not registered for Autopay. Would you like to register ? |
This text is displayed on the screen if no auto pay instruction has been set for the credit card. The customer can proceed to set an auto pay instruction by selecting the ‘Yes’ option or can reject setting up the instruction by selecting the ‘No’ option. |
Field Name |
Description |
---|---|
Embossed Name |
Customer's name as embossed on the credit card. |
Card Number |
Card number in masked format along with the account nickname. For more information on Account Nickname, click here. |
Select amount for Autopay |
The customer can identify whether the total amount due or the minimum amount due is to be paid every billing cycle. It can be:
|
Account Number |
The current or savings account number from which the amount will be debited for credit card bill payment. |
Note: : The Deregister option available only if auto pay has already been set up for the credit card.
FAQs
What is Auto Pay’ and what is the difference between auto pay and scheduled payments?
I made a mistake while setting the auto pay instruction for my credit card. Can I update the same?