Update Card Limits

Customers can initiate a request to update the cash and/or credit limit of a credit card by selecting the ‘Update’ option displayed against each limit on the credit card details screen. On selecting the ‘Update’ option against either the cash or credit limit, the ‘Update Card Limit’ page is displayed for that specific limit. The customer can view the existing limit and has the option to specify the desired limit for the credit card selected. Once the request is submitted, the customer can track its status through the service requestA Service Request is a user request for information or advice, or for a standard change. tracker feature provided on the credit cards dashboard.

The customer can also raise a request to update the limits of an add-on card. In this case, in addition to the existing limit, the screen also displays the maximum limit amount that can be set for the card. This maximum limit amount is the limit assigned to the primary card.

How to reach here:

Dashboard > Credit Cards > My Credit Cards > Overview > Credit CardA credit card is a payment card issued to users (cardholders) as a method of payment. > Credit Cards Details > Update Card Limit
OR
Credit Cards > Overview > Credit Card > Credit Card Details > Update Card Limit

Change Credit Limit – Primary Credit Card

Field Description

Field Name	Description
Embossed Name	Customer name as embossed on the credit card.
Card Number	Card number in masked format along with the account nickname. For more information on Account Nickname, click here.
Current Credit Limit	Current credit limit of the credit card.
New Credit Limit	The customer can define the new credit limit to be assigned to the card. Note: Primary card's current limits are displayed in the Add-on card’s limit window, which cannot be exceeded.

To modify the credit limit of a credit card:

1. Enter the new Credit Limit as required.

Note: It is mandatory to specify either New Credit Limit or New Cash Limit.

2. Click Update.
3. The Review screen appears. Verify the details, and click Confirm.
   OR
   Click Cancel to cancel the transaction.
4. The success message appears, along with the service request number.
   Click Done to complete the transaction.

Change Cash Limit – Primary Credit Card

Field Description

Field Name	Description
Embossed Name	Customer name as embossed on the credit card.
Card Number	Card number in masked format along with the account nickname. For more information on Account Nickname, click here.
Current Cash Limit	Current cash limit of the credit card.
New Cash Limit	The customer can define the new cash limit to be assigned to the card. Note: Primary card's current limits are displayed in the Add-on card’s limit window, which cannot be exceeded.

To modify the cash limit of a credit card:

1. Enter the new Cash Limit, as required.

Note: It is mandatory to specify either New Credit Limit or New Cash Limit.

2. Click Update.
3. The Review screen appears. Verify the details, and click Confirm.
   OR
   Click Cancel to cancel the transaction.
4. The success message appears, along with the service request number.
   Click Done to complete the transaction.

FAQs

What is a Credit Limit?

The 'Credit limit' is the maximum amount that a customer can spend/ borrow on a single credit card. This limit is defined by the bank/ financial institution based on the customer’s credit rating and history.

What is a Cash Limit?

The cash limit of a credit card is the maximum amount of money that can be withdrawn on the credit card.

Can I update the limits applicable on an add-on credit card?

Yes, you can update both the cash and credit limits of an add-on card. However, the limits of an add-on card cannot exceed the respective limits of the primary card to which it is linked.

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