REQUEST CHEQUE BOOK

Cheques are the most widely used instruments for making different kind of payments. Users receive cheque books as part of their account facilities availed. If the user is out of cheque leaves, he can raise a request to the bank, to issue new cheque books.

Request cheque book allows the user to request for a new cheque book online. This feature will be enabled only for those accounts for which the cheque book facility is enabled.

While requesting for cheque book, the user can specify his preferences such as the number of cheque books required, leaves per cheque book and cheque book type.

On initiating cheque book request, a SRA Service Request is a user request for information or advice, or for a standard change. number is generated for the user. User can track the status of cheque book request, with this SR number.

User can specify the delivery location of the new cheque book where he wishes to receive the cheque book. User can request the cheque book to be delivered at a specific branch or provide their personal address.

How to reach here:

Accounts Dashboard > Account Card > Account Details > Request Cheque Book

Field Description

Field Name	Description
Customer Name	Name of the primary account holder in the account.
Select Account	Islamic savings account number in masked format along with the account nickname. For more information on Account Nickname, click here. Current and savings account number in masked format along with the account nickname.
Type of Cheque Book	The type of cheque book.
Number of Cheque Books	Number of cheque books required. This field appears if you have the facility to request for multiple cheque books.
Number of Leaves per Book	Number of cheque leaves needed per cheque book.
Delivery Location	Delivery location of the cheque book. The options are: Branch Near Me My Address
This section appears if you select My Address option in the Delivery Location field.
Select Address	The address for delivery of the cheque book. The options are: Work Residence Postal
Address Line 1-3	Address as per the address type selected. Note: The address details as maintained at the application are fetched depending on the option selected in the Select Address field.
City	The city of the receiver where the cheque book is to be delivered.
State	The state of the receiver where the cheque book is to be delivered.
Country	Country of the receiver where the cheque book is to be delivered.
Zip/ Postal code	Postal code of the receiver, where the cheque book is to be delivered.
This section appears if you select Branch Near Me option in the Delivery Location field.
Select City	The city of the receiver to whom the cheque book is to be delivered.
Select Branch	The branch for delivery option. Note: The options in this field depend on the selected option in the Select City field.
Branch Address	The branch complete address based on the selected branch. Note: The options in this field depend on the selected option in the Select Branch field.

To request a cheque book:

1. From the Type of Cheque Book list, select the appropriate option.
2. From the Number of Cheque Book list, select the required number of cheque books.
3. From the Number of Leaves per Book list, select the number of leaves of the cheques book.
4. In the Delivery Location field, select the appropriate delivery address.

1. If you select the Branch Near Me option:

1. From the Select City list, select the appropriate option.
2. From the Select Branch list, select the appropriate option.

2. If you select the My Address option:
1. From the Address list, select the cheque book delivery address.
5. To select the delivery location, click Submit.
6. The Review screen appears. Verify the details and click Confirm.
   OR
   Click Cancel to cancel the transaction.
7. The success message of cheque book request along with the service request number appears. Click Done to complete the transaction.

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