How to reach here:
Customers should be able to view details of all loans held with the bank including those that are currently closed. The OBDX loans dashboard, hence, displays a widget containing a summary of such closed loan accounts. The customer can view additional details of closed loans by selecting the ‘View All’ link on this widget. The account details page of closed accounts displays information similar to that of active loans.
Note: The loan features like Repay, Schedule, and DisbursementDisbursement is the process by which the sanctioned loan amount is paid to the customer or seller (on behalf of the customer). Details are not available for closed loan accounts.
How to reach here:
Dashboard > Loans and Finances > My Loans page > Overview > Closed Loans Card > Closed Loan Account Card > Closed Loan Account Card Details
To view closed loan card details:
Closed Loan Account Card
Field Description
|
Field Name |
Description |
|---|---|
|
List of Cards |
Displays the list of closed loan cards. |
|
Customer Name |
Names of the loan account holders. Depending on the holding pattern, one or multiple names will be displayed. |
|
Product/ Offer Name |
Name of the loan offer /product. |
|
Loan Account Number |
The loan account number in masked format along with the account nickname. The account number will be masked as per account number masking configurations. For more information on Account Nickname, click here. |
|
Interest Rate |
Interest rate charged on the loan account. Note: It displays the net interest rate applicable to the loan account as on the inquiry date. |
|
Outstanding Amount |
Outstanding loan amount along with the currency. |
Closed Loan Details
Field Description
|
Field Name |
Description |
|---|---|
|
Customer Name |
Names of the loan account holders. Depending on the holding pattern, one or multiple names will be displayed. |
|
Loan Account Number |
The loan account number in masked format along with the account nickname. The account number will be masked as per account number masking configurations. For more information on Account Nickname, click here. |
|
Account Details |
|
|
Customer ID |
Customer ID of the account. Note: It displays the primary customer ID of the account in case of joint account. |
|
Opening Date |
The date on which the loan account was opened. |
|
Maturity Date |
Loan account maturity date. |
|
Status |
The current status of the loan account. Note: Since the details are being viewed of a loan account that has been closed, the status will be ‘Closed’. |
|
Interest Rate |
The interest rate charged on the loan. Note: The net interest rate applicable on the loan account as on the inquiry date is displayed. |
|
Facility ID |
The facility ID under which the loan account has been opened. |
|
Branch |
The branch in which the loan account was held. |
|
Loan Amounts |
|
|
Sanctioned Loan Amount |
The amount of loan that the bank had agreed to provide the customer/s. |
|
Total Amount Disbursed |
The total amount of loan given to the customer. |
|
Amount Re-paid Till Date |
Total loan amount repaid by the customer till date with currency. |
|
Outstanding Amount |
The total amount due to be paid by the customer. |
|
Repayment |
|
|
Interest Frequency |
Intervals at which the interest is to be paid. The options are:
|
|
Principal Frequency |
Intervals at which the principal is to be repaid. The options are:
|
|
Repayment Mode |
The mode through which loan repayments have been made. |
|
Late Payment Penalty |
The percentage rate charge applicable in case of default in repayment. |
|
Prepayment Penalty |
The percentage charge that was applicable if the loan was prepaid. |
|
Installments |
|
|
Loan Tenure |
The duration for which the loan amount was sanctioned in terms of years/months/days. |
|
Total Installments |
The total number of scheduled payments made towards repaying the loan. |
|
Remaining Installments |
The number of scheduled payments remaining towards repaying the loan completely. |
|
Next Installment Date |
Date on which next installment to be paid. |
|
Next Installment Amount |
Amount to be paid as next installment. |
|
Arrears |
|
|
Principal Arrears |
The amount due on the loan principal after having missed one or more repayment installments. |
|
Interest Arrears |
The amount due towards loan interest payment. |
|
Late Payment Charges |
The charges levied on any late payment of a loan installment. |
|
Other Fees |
Other/ miscellaneous fees applicable on the loan account. |