Bill Payment

Bill payment is a facility provided to the customer to make their utility payments online through channel banking platform. Customer has different utility payments like Electricity Bill payment, Mobile bill payments, Water bill payments, insurance payments etc. Application has eased the mode of paying these bills through Bill Payment.

Prerequisites:

• Transaction access is provided to corporate user
• Approval rule set up for corporate user to perform the actions
• Transaction working window is maintained
• Billers are maintained
• Transaction limits are assigned to user to perform the transaction

Features supported in application

Following transactions are allowed under Pay Bills

• Bill Payment

Pay Bills

Using this transaction you can initiate the payment for a specific biller who is already maintained in the system. All billers created under a party are listed for selection. Details of selected biller are auto populated on transaction screen. Customer needs to fill in payment details to initiate the transaction.

How to reach here:

Payments > Pay Bills
OR
Dashboard > Make Your Payments > Bill Payments > Pay Bills

Field Description

Field Name	Description
Biller Name	Name of registered biller.
Relationship Number	RelationshipRelationship signifies the relationship between parties and accounts whenever the relationship is mapped to account. number of the customer with the biller.
Amount	Bill payment amount to be transfer from account.
Pay From	Source account with account nickname for making bill payment. For more information on Account Nickname, click here.
Bill Date	Bill generation date.
Bill Number	Bill number for the bill to be paid.
Note	Description for bill payment.

To pay the bill:

1. From the Biller Name list, select the appropriate biller and biller service.

Note:
1) Click Add Biller if there are no billers mapped to make bill payment.
2) Click to delete the added biller in Biller Name field.

2. From the Relationship Number list, select the source the relationship number.
3. In the Amount field, enter the bill amount.
4. From the Pay From list, select the source account for making bill payment.
5. From the Bill date list, select the date of bill on which it is required to be paid.
6. In the Bill Number field, enter the bill number for the bill to paid.
7. Click Pay to make bill pay.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
8. The Bill Payment - Review screen appears. Verify the details, and click Confirm .
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
9. The success message of bill payment appears along with the transaction reference number.
   Click Done to complete the transaction and navigate back to ‘Dashboard’.
   OR
   Click to mark the transaction as favorite. The favorite transaction is added on dashboard. For more information click here.

FAQs

Can I initiate future dated bill payment?

No, you cannot initiate future dated bill payment using this transaction.

Where do I find my Relationship Number?

Please check the bill sent to you by respective biller. Alternatively, it is also available in the SMS/Email communication send to you by your biller.

Can I make a partial payment of my bill?

Application does not validate the amount specified for payment and outstanding amount, so you can make the payment of any amount you wish to.

Can I make a payment to biller which is currently not registered in my biller list?

No, using this transaction, you can make the payment only to the registered billers.

Can I set an option to auto pay the bill amount of already generated bills?

No, currently this option is not available.

What happens when I add a transaction in my favorite list?

Once a transaction is marked as favorite it is displayed in customer’s favorite list. Customer can directly initiate a transfer using favorite transactions; all the transaction details are displayed on screen auto populated. User can make required changes in the details and submit the transaction for processing.

When can I generate e-receipt?

An option to generated E-receipt is provided on transaction conformation screen, only if the transaction is processed in the host system.

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