Passenger data – Passenger listings per cruise/vessel/time period, including manifest data like Name, passport number, Date Of Birth, Guest picture, cruise and cabin details, address, flight details, etc.
Guest history records (all cruises per individual Guest).
Guest comments/complain data – per individual Guest and as analyzing summary per cruise/ship/fleet.
Amenities and special request data.
Medical records – individually per Guest, cruise/ship/fleet statistics. Possible medical fleet item classifications like: Procedures, Medicines, X-rays (transactions, not image), Laboratory, etc.
Onboard spending and invoice data - Guest checks and invoice details.
Guest Comment Card data (cruise evaluation forms) – per individual Guest (image of scanned Guest card), analyzing, data comparison and charts per department, sailing, ship, fleet comparison.
Work-order – per individual Guest/sailing and as analyzing summary.
Guest group data – group, members, spending and satisfactory level details.
Financial performance per division – sales analyzing per sub-divisions like Housekeeping, Front Office using financial Fleet Management Flash Groups. Revenue reporting for selected departments only.
House Account spending control - House Account, cruise, Guest check level.
Parent topic: Shore Side Departments