| Siebel CRM Fundamentals Guide Siebel Innovation Pack 2017, Rev. A E52425-01 |
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Table 20-10 lists the keyboard shortcuts you can use when calling others in your application.
Table 20-10 Call Management Keyboard Shortcuts
| Action | Keyboard Shortcut | Context |
|---|---|---|
|
Associate call. |
|
Call |
|
Blind transfer of a call. |
|
Call |
|
Transfer a conference call. |
|
Call |
|
Consultative transfer of a call. |
|
Call |
|
Release a call. |
|
Call |
|
Make a call. |
|
Call |
|
Make a finance call. |
|
Call |
|
Make an insurance call. |
|
Call |
|
Answer a call. |
|
Call |
|
Set work mode to post call wrap-up. |
|
Call |