Siebel CRM Fundamentals Guide Siebel Innovation Pack 2017, Rev. A E52425-01 |
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Table 20-10 lists the keyboard shortcuts you can use when calling others in your application.
Table 20-10 Call Management Keyboard Shortcuts
Action | Keyboard Shortcut | Context |
---|---|---|
Associate call. |
|
Call |
Blind transfer of a call. |
|
Call |
Transfer a conference call. |
|
Call |
Consultative transfer of a call. |
|
Call |
Release a call. |
|
Call |
Make a call. |
|
Call |
Make a finance call. |
|
Call |
Make an insurance call. |
|
Call |
Answer a call. |
|
Call |
Set work mode to post call wrap-up. |
|
Call |