Siebel CRM Fundamentals Guide Siebel Innovation Pack 2017, Rev. A E52425-01 |
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Table 20-9 lists the keyboard shortcuts you can use to share information with others in your application.
Table 20-9 Communication Management Keyboard Shortcuts
Action | Keyboard Shortcut | Context |
---|---|---|
Go to the Correspondence screen to send a letter. |
|
Record |
Open a dialog box to send an email. |
|
Record |
Open a dialog box to send a fax. |
|
Record |
Open a dialog box to send a page. |
|
Record |
Open a dialog box to send an outbound wireless message. |
|
Record |
View a work item. |
|
Record |
Set work mode to ready. |
|
Record |
Set work mode to not ready. |
|
Record |
Set work mode to other. |
|
Record |
Set work mode to after call work. |
|
Record |
Set work mode to busy. |
|
Record |