Siebel CRM Fundamentals Guide Siebel Innovation Pack 2017, Rev. A E52425-01 |
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Advanced Oracle Secure Enterprise Search is enabled when a search engine has been configured and set as the default. For more information, see the topic about Activating the Search Engine for Oracle Secure Enterprise Search in Siebel Search Administration Guide.
To perform an advanced OSES search operation
Select Advanced OSES from the drop-down list next to the Search Toolbar, and enter your search criteria.
The following table describes the Advanced Search options.
Option | Description |
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All these words | This option performs a Boolean AND search operation. This option returns only records and documents containing all search terms. For example, inputting Oracle Siebel returns only records and documents containing both Oracle and Siebel. |
Any of these words | This option performs a Boolean OR search operation. This option returns records and documents containing one or more of the search terms entered. For example, inputting Oracle Siebel returns records and documents containing Oracle, or Siebel, or both. |
Exact phrase | This option returns records and documents that exactly match the entered phrase. For example, searching for Oracle Secure Enterprise Search returns only records and documents that contain the entire phrase. Note that quotation marks are not supported for this field. |
Exact phrase & All of these words | This option returns records and documents that either exactly match the entered phrase or that contain all the search terms. For example, inputting Oracle Secure Enterprise Search returns records and documents that either contain the entire phrase or that contain (all the search terms) Oracle, Secure, Enterprise, and Search. |
None of these words | This option returns only records and documents that do not contain the search term. Note that quotation marks are not supported for this field. |
Look In | Displays the business components that have been indexed for the Search Definition. Select the business component or components to include in the advanced search operation. |
Data Source | You can choose to retrieve your search results from multiple data sources. This feature is available if external data sources have been enabled, for example, a File System Connector or a Web Crawler Connector. For information on enabling a File System Connector and a Web Crawler Connector, see Siebel Search Administration Guides. |
File Format | This option provides the ability to search by file format. The files are processed by MIME type for this search operation. The search can be filtered by the following file types:
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Click Advanced Search to view the search results in the Search Results view.
In the Search Results view:
Click the arrow beside a result to expand and show a summary of the search result. Click the arrow beside a result to hide the summary again.
Click a hyperlink to drill down to the selected record.
If no results are returned, then a message similar to the following appears: Your search did not match any results.