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Siebel CRM Fundamentals Guide
Siebel Innovation Pack 2017, Rev. A
E52425-01
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What's New in Siebel Fundamentals Guide, Siebel Innovation Pack 2017

Table 1-1 lists the changes in this revision of the documentation to support this release of the software.

Table 1-1 What's New in Siebel Fundamentals Guide, Siebel Innovation Pack 2017

Topic Description

"Native Browser Features"


Modified topic. You can use the native spell checking capabilities provided by your browser and the zoom feature in your browser to increase or decrease the size of screen content.

"Getting Started with Self Service Applications"

"Registering on the Self Service Web Site"

"Logging In to the Self Service Web Site"

"Logging Out of the Self Service Web Site"

"Obtaining a New Password for Self Service Applications"


New topics describing how to register for, log in to, log out of, and obtain a new password for the Siebel Self Service Web site.

"Navigating Between Records in Lists"


Modified topic. Navigation icons have changed.

"Attaching Emails and Email Attachments to Records"


New topic. Describes how to directly attach emails or email attachments from Microsoft Outlook to records in Siebel.

"How Siebel CRM Handles Wildcards"


New topic. Describes how Siebel CRM handles wildcard searches.

Chapter 8, "Information Search"


New chapter. Describes how to use search to locate information in Siebel.

"Saving Charts"


Modified topic. Line, stackedbar, and scatter chart formats are now supported.

"About Web Notifications"


New topic. Web notifications are supported for incoming calls and chats.

"Accessibility in the Web Application"


New topic. Describes accessibility in Siebel Open UI.

"Keyboard Navigation"


Modified topic. The description for TAB and TAB+SHIFT has been updated.