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Siebel Life Sciences Guide > Investigating Adverse Events and Complaints > About the LS Medical Product Issue Service Business ServiceThe LS Medical Product Issue Service is based on the class CSSServiceLSProductIssue. It is a placeholder for the business services used by Siebel AECM. Customizing the LS Medical Product Issue ServiceThe LS Medical Product Issue Service business service is written in C++ and cannot be modified. However, the methods in this business service are modular and can be used in workflows that you create. The LS Medical Product Issue Service Business Service MethodsThe LS Medical Product Issue Service has three methods. These are described in Table 33.
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