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Siebel Life Sciences Guide > Investigating Adverse Events and Complaints >
About the LS Medical Product Issue Service Business Service
The LS Medical Product Issue Service is based on the class CSSServiceLSProductIssue. It is a placeholder for the business services used by Siebel AECM. Customizing the LS Medical Product Issue Service
The LS Medical Product Issue Service business service is written in C++ and cannot be modified. However, the methods in this business service are modular and can be used in workflows that you create. The LS Medical Product Issue Service Business Service Methods
The LS Medical Product Issue Service has three methods. These are described in Table 33.
Table 33. LS Medical Product Issue Service Business Service Methods
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GenerateReportNum |
Generates report numbers for MedWatch and MDV reports as follows.
- If the report is an initial report, then the method generates a new report number.
- If the report is a supplemental report, then the method takes the report number from the initial report.
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LS Medical Product Issue RR Submit |
Logoff |
Logs out the user. |
LS Medical User Verification |
Query |
Queries with the input search spec and sort spec. |
LS Medical Create Related Product Issue |
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