This chapter covers setting up and configuring Siebel Medical for safety system integration with a third-party application. It includes the following topics:

• Overview of Safety System Integration
• Customizing Safety System Integration Web Services
• Process of Setting Up Safety System Integration for Siebel Medical
• Logging a Product Issue for Safety System Integration
• Reviewing a Product Issue for Safety System Integration
• Sending a Product Issue to the Safety System
• Sending Product Issue Follow-Up Information to the Safety System
• Verifying Case Acceptance by the Safety System
• Verifying Case Rejection by the Safety System
• Voiding a Product Issue in Siebel Medical