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Managing the PMS and Pre-Explain PMS Features


After a drug is released in the Japanese market, a series of follow-up calls must be scheduled with hospitals purchasing the drug in order to track any possible side effects. Although users can create and display account calls on the Accounts screen, calls can be created for this purpose using the PMS and Pre-Explain PMS features. For more information about PMS and Pre-Explain PMS, see Call Planning Features Specific to the Japanese Pharmaceutical Market.

This topic presents different tasks involved for creating account calls relating to PMS and Pre-Explain PMS:

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